Suzan Burton

2003–2008

A researcher in the Science corpus: 4 papers; trusts 3 researchers and is trusted by 2 researchers here, as inferred from the citation graph.

Whom Suzan Burton trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Klaus Krippendorff
  2. Daniel Kahneman

Who trusts Suzan Burton overall

  1. C. Su
  2. Dana Yagil

Papers from Suzan Burton's perspective

Ordered by how strongly the researchers Suzan Burton trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Content Analysis: An Introduction to Its Methodology
  2. The mismanagement of customer loyalty. (Harvard Business Review)
  3. Prospect theory: An analysis of decision under risk Econometrica 47
  4. Customer satisfaction and retail banking: an assessment of some of the key antecedents of customer satisfaction in retail banking
  5. A cost/benefit approach to understanding service loyalty
  6. Performance-only measurement of service quality: a replication and extension
  7. Nonparametric statistics for the behavioral sciences
  8. Statistics for the behavioral sciences, 2nd ed.
  9. Statistical Methods for Communication Science (Technometrics)
  10. Kappa Statistic is not Satisfactory for Assessing the Extent of Agreement Between Raters

Their papers