Anita Zehrer
Organizational Behavior and Human Resource Management · 2004–2016
A researcher in the Science corpus: 6 papers; trusts 4 researchers and is trusted by 3 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 21 citations into it; #8,498 of 8,741 by trust here, #5,113 by citations
- Education — 9 citations into it
Whom Anita Zehrer trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Anita Zehrer overall
Papers from Anita Zehrer's perspective
Ordered by how strongly the researchers Anita Zehrer trusts endorse each paper. Same corpus, a different order for every researcher.
- Destination Image, Self-Congruity, and Travel Behavior: Toward an Integrative Model
- Producing New Workers: Quality, equality and employability in higher education
- Developing Employability Skills: Peer Assessment in Higher Education.
- An Examination of the Determinants of Golf Travelers’ Satisfaction
- Should we delight the customer?
- How to Delight Your Customers
- Cognitive Psychology and Its Implications
- Research Methods for Business Students
- Reassessing the Foundations of Customer Delight
- Destination Benchmarking: An Indicator-System’s Potential for Exploring Guest Satisfaction
Their papers
- The perceived usefulness of blog postings: An extension of the expectancy-disconfirmation paradigm (2011) — 207 citations
- Understanding Customer Delight (2011) — 169 citations
- The impact of perceived crowding on customer satisfaction (2016) — 142 citations
- A Ranking of International Tourism and Hospitality Journals (2004) — 163 citations
- Understanding the Effects of a Tourism Crisis (2014) — 119 citations
- Key Competencies of Tourism Graduates: The Employers' Point of View (2009) — 124 citations