Anja Iseke

Organizational Behavior and Human Resource Management · 2017

A researcher in the Science corpus: 1 paper; trusts 2 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Anja Iseke trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Arch G. Woodside
  2. Mark Lipsey
  3. Thorsten Hennig-Thurau
  4. Inge Geyskens
  5. Kaifeng Jiang

Papers from Anja Iseke's perspective

Ordered by how strongly the researchers Anja Iseke trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality. (Journal of Applied Psychology)
  2. Unlocking the black box: exploring the link between high-performance work systems and performance. (Journal of Applied Psychology)
  3. Are All Smiles Created Equal? How Emotional Contagion and Emotional Labor Affect Service Relationships:
  4. On the use of beta coefficients in meta-analysis. (Journal of Applied Psychology)
  5. Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies
  6. The Effects of Employee Satisfaction, Organizational Citizenship Behavior, and Turnover on Organizational Effectiveness
  7. Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. (Journal of Applied Psychology)
  8. Service quality, profitability, and the economic worth of customers: What we know and what we need to learn
  9. Employee-Organization Exchange Relationships, HRM Practices, and Quit Rates of Good and Poor Performers
  10. Service with a smile and encounter satisfaction: emotional contagion and appraisal mechanisms

Their papers