E. Hickman

Marketing · 2020

A researcher in the Science corpus: 1 paper; trusts 9 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

• Marketing — 20 citations into it
• Organizational Behavior and Human Resource Management — 19 citations into it
• Sociology and Political Science — 14 citations into it
• Cognitive Neuroscience — 6 citations into it
• Applied Psychology — 5 citations into it

Whom E. Hickman trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. J. Lerner
2. Anna S. Mattila
3. Yinghua Liu
4. C. K. Yim
5. Dacher Keltner

Papers from E. Hickman's perspective

Ordered by how strongly the researchers E. Hickman trusts endorse each paper. Same corpus, a different order for every researcher.

1. Beyond valence: Toward a model of emotion-specific influences on judgement and choice
2. Satisfaction: A Behavioral Perspective on the Consumer
3. The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions
4. Linking thoughts to feelings: Investigating cognitive appraisals and consumption emotions in a mixed-emotions context
5. Impact of customer preconsumption mood on the evaluation of employee behavior in service encounters
6. The Role of Emotions in Service Encounters
7. The role of desires and anticipated emotions in goal-directed behaviours: broadening and deepening the theory of planned behaviour. (British Journal of Social Psychology)
8. The effects of dining atmospherics: An extended Mehrabian–Russell model
9. Strengthening Customer Loyalty through Intimacy and Passion: Roles of Customer–Firm Affection and Customer–Staff Relationships in Services
10. Power and overconfident decision-making

Their papers

• Beyond good and bad: Challenging the suggested role of emotions in customer experience (CX) research (2020) — 124 citations