The effects of dining atmospherics: An extended Mehrabian–Russell model

By Yinghua Liu, S. Jang. 2009

429 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/d59636d68a69b48fa9f916ffcc352f7fa0c672ea

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In Organizational Behavior and Human Resource Management

Citations in the corpus

The influence of emotional response to interior color on restaurant entry decision (2018, background): “Liu and Jang (2009) suggested that in addition to the emotional effects, a cognitive effect (perceived value) should be considered.”
The role of natural soundscape in nature-based tourism experience: an extension of the stimulus–organism–response model (2020, background): “…by in-store actual approach behaviour (e.g. extra time spent in-store, unplanned purchase behaviour, impulsive buying behaviour) and intended approach behaviour (e.g. repurchase intention, recommendation intention, positive verbal evaluation) (Chen & Yao, 2018; Liu & Jang, 2009; Ryu & Jang, 2016).”
An Expanded Servicescape Framework as the Driver of Place Attachment and Word of Mouth (2018, background): “…layout/functionality, and signs/symbols/artifacts as the salient phenomena making up the servicescape, scholars have consistently identified the importance of the physical environment in consumption behavior (e.g., Ekinci, Dawes, & Massey, 2008; Jang, Liu, & Namkung, 2011; Liu & Jang, 2009).”
Destination Aesthetics and Aesthetic Distance in Tourism Experience (2015, background): “Environment as consisting of tangible and intangible elements is known to influence consumer behavior while contributing to consumptive experience (Bitner, 1992; Hosany & Gilbert, 2010; Liu & Jang, 2009; Ryu & Jang, 2007).”
The Impact of Store Atmospherics, Perceived Value, and Customer Satisfaction on Behavioural Intention☆ (2016, background): “Also, studies of (Liu & Jang, 2009) and (Ha & Jang, 2012) have shown that the store atmospherics has a direct influence on behaviour intentions, while the study of (Namkung & Jang, 2007) mediated the relationship between atmospherics and behavioral intentions.”
Impact of core and peripheral service quality on consumption behavior of professional team sport spectators as mediated by perceived value (2013, background): “In service marketing, various scholars have found positive influence of event atmospherics (e.g., music, color, and entertainment) on behavioral intentions (e.g., Baker, Grewal, & Parasuraman, 1994; Liu & Jang, 2009).”
The accommodation experiencescape: a comparative assessment of hotels and Airbnb (2017, methodology): “While the scales indicated high reliability (Cronbach’s α), as discussed in the Table 2 results, the authors also checked for the validity of the CFA models (Liu and Jang, 2009).”
Understanding emotional customer experience and co-creation behaviours in luxury hotels (2019, background): “…state: being in good hands, lose track of time, time passes, enjoy, immerse oneself in something, under control, being happy N/A Upscale restaurant (Liu and Jang, 2009) Dining atmospherics Interior design: overall interior design, Chinese-style furnishing, Chinese painting, Chinese-style…”