Ines Ladhari

Organizational Behavior and Human Resource Management · 2011

A researcher in the Science corpus: 1 paper; trusts 4 researchers and is trusted by 3 researchers here, as inferred from the citation graph.

Subfields

Whom Ines Ladhari trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Xin Guo
  2. Lianxi Zhou

Who trusts Ines Ladhari overall

  1. Razali Haron
  2. Elissavet Keisidou

Papers from Ines Ladhari's perspective

Ordered by how strongly the researchers Ines Ladhari trusts endorse each paper. Same corpus, a different order for every researcher.

  1. A reliable and valid measurement scale for the perceived service quality of banks
  2. Dimensions of service quality in developed and developing economies: multi‐country cross‐cultural comparisons
  3. The antecedents of service quality and product quality and their influences on bank reputation: evidence from the banking industry in China
  4. The key determinants of Internet banking service quality: a content analysis
  5. A dimension‐specific analysis of performance‐only measurement of service quality and satisfaction in China's retail banking
  6. Bank service quality: evidence from five Balkan countries
  7. Correlates of customer loyalty to their bank: a case study in Nigeria
  8. The determinants of customer loyalty: An analysis of intangible factors in three service industries
  9. Relationship orientation or service quality
  10. Service quality measurement in the Chinese corporate banking market

Their papers