H. Nguyen

Organizational Behavior and Human Resource Management · with Ngo · 2016

A researcher in the Science corpus: 1 paper; trusts 6 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 8 citations into it
• Marketing — 6 citations into it

Whom H. Nguyen trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Michael K. Brady
2. Kristopher J Preacher
3. Mark Colgate
4. Andrew F. Hayes
5. Bodo Lang

Papers from H. Nguyen's perspective

Ordered by how strongly the researchers H. Nguyen trusts endorse each paper. Same corpus, a different order for every researcher.

1. SPSS and SAS procedures for estimating indirect effects in simple mediation models (Behavoir research methods, instruments & computers)
2. Dynamic Capabilities: A Review and Research Agenda
3. Dynamic capabilities: A review and research
4. Service Quality, Customer Satisfaction, Customer Trust, and Loyalty in an E-Banking Context
5. Applying the service profit chain in a retail environment
6. Performance-only measurement of service quality: a replication and extension
7. Test of a service profit chain model in the retail banking sector
8. Switching barriers in consumer markets: an investigation of the financial services industry
9. Searching for a consensus on the antecedent role of service quality and satisfaction: an exploratory cross-national study
10. Contrasts in multiple mediator models.

Their papers

• The Relationship between Service Quality, Customer Satisfaction and Customer Loyalty: An Investigation in Vietnamese Retail Banking Sector (2016) — 247 citations