Sandra Kiffin-Petersen
Sociology and Political Science · 2003–2011
A researcher in the Science corpus: 2 papers; trusts 1 researcher and is trusted by 2 researchers here, as inferred from the citation graph.
Subfields
- Sociology and Political Science — 10 citations into it
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Who trusts Sandra Kiffin-Petersen overall
Papers from Sandra Kiffin-Petersen's perspective
Ordered by how strongly the researchers Sandra Kiffin-Petersen trusts endorse each paper. Same corpus, a different order for every researcher.
- Development and validation of the Emotional Labour Scale
- WHEN 'THE SHOW MUST GO ON': SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY
- The dimensionality and antecedents of emotional labor strategies
- Toward understanding emotional management at work: A quantitative review of emotional labor research.
- Emotion regulation in the workplace: a new way to conceptualize emotional labor. (Journal of Occupational Health Psychology)
- IS EMOTIONAL LABOR MORE DIFFICULT FOR SOME THAN FOR OTHERS? A MULTILEVEL, EXPERIENCE-SAMPLING STUDY
- Emotional exhaustion and job performance: the mediating role of motivation. (Journal of Applied Psychology)
- Associations of personality and emotional intelligence with display rule perceptions and emotional labour
- Emotional labor and burnout: Comparing two perspectives of "people work"
- Emotional labor: A conceptualization and scale development