The big five, emotional exhaustion and citizenship behaviors in service settings: The mediating role of emotional labor

By Sandra Kiffin-Petersen, C. Jordan, Geoffrey N. Soutar. 2011

100 citations recorded by the source corpus.

Subfields: General Health Professions, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/ce76ea1666ce96b60181467980c635c74aee2607

Citations in the corpus

• A Tale of Two Sample Sources: Do Results from Online Panel Data and Conventional Data Converge? (2018, unknown): “…N MTurk 577 AG 0.74 JS 0.77 0.49 Joseph 2011 N MTurk 577 CON 0.78 JS 0.77 0.47 Joseph 2011 N MTurk 577 EXT 0.68 JS 0.77 0.26 Joseph 2011 N MTurk 577 L 0.91 JS 0.77 0.38 Joseph 2011 N MTurk 577 N 0.77 JS 0.77 − 0.42 Joseph 2011 N MTurk 577 O 0.78 JS 0.77 0.3 Joseph 2011 N MTurk 577 AG 0.74 OCB…”