Thomas Dotzel
Organizational Behavior and Human Resource Management · 2006–2013
A researcher in the Science corpus: 2 papers; trusts 11 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 15 citations into it
- Marketing — 13 citations into it
- Strategy and Management — 13 citations into it
- Accounting — 8 citations into it
- Finance — 8 citations into it
- Economics and Econometrics — 7 citations into it
- Sociology and Political Science — 6 citations into it
- Information Systems and Management — 5 citations into it
Whom Thomas Dotzel trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Jerry A. Hausman
- Gerard J. Tellis
- Alina Sorescu
- Rajesh Chandy
- Mark Grinblatt
- Seshadri Tirunillai
- M. Meuter
- Larry J. Menor
- Mary Jo Bitner
- Amy L. Ostrom
Papers from Thomas Dotzel's perspective
Ordered by how strongly the researchers Thomas Dotzel trusts endorse each paper. Same corpus, a different order for every researcher.
- The Persistence of Mutual Fund Performance
- Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
- Do Innovations Really Pay Off? Total Stock Market Returns to Innovation (Marketing science (Providence, R.I.))
- Does Chatter Really Matter? Dynamics of User-Generated Content and Stock Performance (Marketing science (Providence, R.I.))
- CAPITAL ASSET PRICES: A THEORY OF MARKET EQUILIBRIUM UNDER CONDITIONS OF RISK*
- The Incumbent's Curse? Incumbency, Size, and Radical Product Innovation
- Implementing successful self-service technologies
- Research on Innovation: A Review and Agenda for Marketing Science
- Dual Emphasis and the Long-Term Financial Impact of Customer Satisfaction
- Assessing the Service-Profit Chain
Their papers
- Service Innovativeness and Firm Value (2013) — 302 citations
- Creating new markets through service innovation (2006) — 470 citations