Joanne Yoo
Sociology and Political Science · 2007–2012
A researcher in the Science corpus: 3 papers; trusts 11 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Sociology and Political Science — 23 citations into it
- Social Psychology — 19 citations into it
- Organizational Behavior and Human Resource Management — 14 citations into it
- General Health Professions — 10 citations into it
- Clinical Psychology — 7 citations into it
Whom Joanne Yoo trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Richard G. Netemeyer
- Céleste M. Brotheridge
- M. Wänke
- Chi-Sum Wong
- K. V. Petrides
- Hyun Jeong Kim
- Alicia A. Grandey
- K. Law
- Osman M. Karatepe
- A. Decrop
Who trusts Joanne Yoo overall
Papers from Joanne Yoo's perspective
Ordered by how strongly the researchers Joanne Yoo trusts endorse each paper. Same corpus, a different order for every researcher.
- Emotional labor and burnout: Comparing two perspectives of "people work"
- Trait emotional intelligence: behavioural validation in two studies of emotion recognition and reactivity to mood induction
- Development and validation of the Emotional Labour Scale
- Health performance and emotional intelligence : an exploratory study of retail managers
- WHEN 'THE SHOW MUST GO ON': SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY
- The construct and criterion validity of emotional intelligence and its potential utility for management studies. (Journal of Applied Psychology)
- Scaling Procedures: Issues and Applications
- The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study
- Using an ability-based measure of emotional intelligence to predict individual performance, group performance, and group citizenship behaviours
- A study of the relationship between emotional intelligence and performance in UK call centres
Their papers
- Factors Affecting Convention Participation Decision-Making: Developing a Measurement Scale (2008) — 154 citations
- Emotional intelligence and emotional labor acting strategies among frontline hotel employees (2012) — 160 citations
- Event management & event tourism (2007) — 157 citations