Jun-Shu Zhang

Organizational Behavior and Human Resource Management · 2012

A researcher in the Science corpus: 1 paper; trusts 2 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Jun-Shu Zhang trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Young Namkung
  2. S. Jang

Papers from Jun-Shu Zhang's perspective

Ordered by how strongly the researchers Jun-Shu Zhang trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Spreading the word: Investigating antecedents of consumers’ positive word-of-mouth intentions and behaviors in a retailing context
  2. Do Chinese cultural values affect customer satisfaction/loyalty?
  3. Customer loyalty in e-commerce: an exploration of its antecedents and consequences
  4. Perceived values, satisfaction, and behavioral intentions: The role of familiarity in Korean restaurants
  5. The effects of interactional fairness on satisfaction and behavioral intentions: mature versus non-mature customers.
  6. TANGSERV: a multiple item scale for measuring tangible quality in foodservice industry
  7. Does Food Quality Really Matter in Restaurants? Its Impact On Customer Satisfaction and Behavioral Intentions
  8. Evoking Emotion Affective Keys to Hotel Loyalty
  9. Doing the Four-Step Right
  10. ‘No Rules, Just Right’ or is it? The Role of Themed Restaurants as Cultural Ambassadors

Their papers