Perceived values, satisfaction, and behavioral intentions: The role of familiarity in Korean restaurants
By Jooyeon Ha, S. Jang. 2010
528 citations recorded by the source corpus.
Subfields: Food Science, Marketing, Organizational Behavior and Human Resource Management
View Paper: https://www.semanticscholar.org/paper/e0f4501a601e78543749eae6b5b314adf71a0bfb
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Food Science
In Marketing
- Sunghyup Sean Hyun
- Heesup Han
- Wansoo Kim
- Hyeon-Cheol Kim
- Sanghyeop Lee
- Fiona X. Yang
- Bee‐Lia Chua
- M. Lee
In Organizational Behavior and Human Resource Management
- Heesup Han
- Sunghyup Sean Hyun
- Fiona X. Yang
- C. Michael Hall
- Siamak Seyfi
- Sanghyeop Lee
- Wansoo Kim
- Hailin Qu
Citations in the corpus
- The impact of advertising on patrons' emotional responses, perceived value, and behavioral intentions in the chain restaurant industry: The moderating role of advertising-induced arousal (2011, methodology): “, Lo and Lam, 2004), develop new menu tems (Snull, 1999), provide a sufficient portion of food to satisfy atrons’ hunger (Ha and Jang, 2010; Park, 2004), and minimize ood prices by eliminating unnecessary costs (Law et al.”
- Identifying Optimal Rapport-Building Behaviors In Inducing Patrons’ Emotional Attachment In Luxury Restaurants (2014, methodology): “• Task-oriented motivational orientation was measured with 5 items from Ha and Jang (2010), Hyun (2009), and Park (2004).”
- The effect of service interaction orientation on customer satisfaction and behavioral intention (2012, background): “, 1994; Sulek and Hensley, 2004), and satisfied customers then express increased loyalty (Ha and Jang, 2010).”
- Effects of Restaurant Satisfaction and Knowledge Sharing Motivation on eWOM Intentions (2017, methodology): “Three items were employed and modified from existing literature (Cheung & Lee, 2012; Ha & Jang, 2010; E. Jeong & Jang, 2011).”
- Understanding Airline Travelers’ Perceptions of Well-Being: The Role of Cognition, Emotion, and Sensory Experiences in Airline Lounges (2016, background): “In services marketing, cognitive evaluation refers to the perceived quality or service quality (Ha & Jang, 2010; Jang & Namkung, 2009).”
- Relationships Among Perceived Value, Satisfaction, and Loyalty: Community-Based Ecotourism in Korea (2017, background): “…(2009); the scale for overall value was extracted from Lee et al. (2007) and Peña et al. (2012); the satisfaction scale came from the studies of Ha and Jang (2010), Lee et al. (2007), and SánchezFernández and Iniesta-Bonillo (2009); and the loyalty scale was adapted from Chen and Hu (2009), Ha…”