Mesay Sata Shanka

Organizational Behavior and Human Resource Management · 2012

A researcher in the Science corpus: 1 paper; trusts 5 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Mesay Sata Shanka trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Ding Hooi Ting
  2. Yu-Hern Chang
  3. G. Gilbert

Who trusts Mesay Sata Shanka overall

  1. M. Pakurár
  2. A. Supriyanto
  3. Hossam Haddad

Papers from Mesay Sata Shanka's perspective

Ordered by how strongly the researchers Mesay Sata Shanka trusts endorse each paper. Same corpus, a different order for every researcher.

  1. A cross-industry comparison of customer satisfaction
  2. Service quality and satisfaction perceptions: curvilinear and interaction effect
  3. Impact of Customer Satisfaction on Customer Loyalty and Intentions to Switch: Evidence from Banking Sector of Pakistan
  4. A survey analysis of service quality for domestic airlines (European Journal of Operational Research)
  5. Antecedents to satisfaction with service recovery
  6. Book Review : Structural Equations with Latent Variables Kenneth A. Bollen New York: Wiley, 1989, 514 pp., approx. $44.95
  7. Satisfaction: A Behavioral Perspective on the Consumer
  8. The relationship between customer loyalty and customer satisfaction
  9. Bank selection criteria employed by college students in Bahrain: an empirical analysis
  10. Relationships and individuals' bank switching behavior

Their papers