The emotionally intelligent workplace : how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations

By C. Cherniss, D. Goleman. 2001

789 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/ff6cf2037edbc4cb632161da3a7e32a77b98fb6e

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Citations in the corpus

An overview of intentional change from a complexity perspective (2006, methodology): “The process of intentional change is graphically shown in Figure 1 (Boyatzis, 1999, 2001; Goleman et al., 2002).”
Respectful leadership and followers’ knowledge sharing: A social mindfulness lens (2020, background): “Role models, such as leaders, can shape their followers’ affective reactions toward others in terms of empathy (Kram and Cherniss, 2001).”
How Emotional Intelligence Mediates Emotional Labor in Public Service Jobs (2015, background): “A number of scholars argue that emotional intelligence can be developed through education or management training programs (Dulewicz & Herbert, 1999; Fineman, 1997; Goleman, 1995, 1998, 2001).”
Emotional Leadership as a Key Dimension of Public Relations Leadership: A National Survey of Public Relations Leaders (2010, methodology): “Empathy items from Boyatzis (2001)’s Emotional Competence Inventory was measured by asking respondents to indicate how characteristic each of the seven items (Boyatzis, 2001) is regarding their own leadership style, where 1¼ slightly characteristic and 7¼ very characteristic (alpha¼ .71; M¼ 5.69,…”
CHE Principles: facilitating authentic and dialogical semi-structured interviews in educational research (2017, background): “Consideration should be given to the comfort levels of participants by picking up cues from their body language, the tones of their voices and their emotional states, in order to comprehend more fully the multiple meanings of their words (Cherniss and Goleman 2001).”
Culture's Influence on Emotional Intelligence: An Empirical Study of Nine Countries (2014, background): “Cherniss and Goleman (2001) have argued that self-appraisal is perhaps the most important EI factor, as without this factor being strong, the others may not be able to be fully developed.”
The Relationship Among Emotional Intelligence, Task Performance, and Organizational Citizenship Behaviors (2006, background): “Goleman (2001) provided a wide array of reasons for the positive link between emotional intelligence and individual work success.”