Boundary Management Tactics and Logics of Action: The Case of Peer-Support Providers

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GIVING COMMITMENT: EMPLOYEE SUPPORT PROGRAMS AND THE PROSOCIAL SENSEMAKING PROCESS (2008, background): “Second, with respect to individual benefits, scholars have focused primarily on the experiences of employees who receive support, giving less attention to the experiences of employees who provide support (Bacharach et al., 2000).”
Implicit Voice Theories: Taken-for-Granted Rules of Self-Censorship at Work (2011, background): “) According to a follower-centric perspective, employee silence does not require bosses acting in intimidating ways; implicit theories about bosses are sufficient, just as face saving and many other social behaviors are largely driven by internalized knowledge structures (Bacharach et al., 2000; Gof”
Compassion revealed: What we know about compassion at work (and where we need to know more) (2011, background): “282) offer services through professional support providers, union-based programs tend to be staffed by unpaid volunteers (Bacharach et al., 2000).”
The ‘‘What’’ and ‘‘How’’ of Case Study Rigor: Three Strategies Based on Published Work (2010, methodology): “For example, Bacharach et al. (2000) take great care to relay to the reader the concrete actions that were taken when applying the constant comparative method and do so in a very ‘‘hands-on’’ way: We analyzed the data using the constant comparative method [ . . . ] we began to identify theoretical…”