Identifying innovation in surveys of services: A Schumpeterian perspective

By Ina Drejer. 2004

836 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/f744b38bc9e0800df2653f91cbfc91a9432ac2c7

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Citations in the corpus

Research and development (R&D) beyond manufacturing: the strange case of services R&D (2007, positive): “Several researchers into services innovation (e.g. Coombs and Miles, 2000; de Vries, 2004; Drejer, 2004; Camacho and Rodrı́guez, 2005) have outlined and contrasted two main lines of analysis represented in the literature, and usually made the case for a third approach.”
Emergence of innovations in services (2009, background): “As Drejer (2004) has pointed out, an essential component of innovation is that it has more than one specific application; diffusion with the accompanied risk of imitation has been included in the definition of innovation since Schumpeter. In his later writings, Gallouj has specified the idea of ad h”
Innovation performance: The effect of knowledge-based dynamic capabilities in cross-country innovation ecosystems (2021, neutral): “Over the years, the concept of innovation has been strongly linked to economic ideology, with countries embracing innovation as a source of international competitiveness and a solution to meet economic challenges (Drejer, 2004).”
THE ELIXIR (OR BURDEN) OF YOUTH? EXPLORING DIFFERENCES IN INNOVATION BETWEEN START-UPS AND ESTABLISHED FIRMS. (2008, background): “…innovative activities of start-ups with those of established firms we need to distinguish between services and manufacturing firms as the nature of innovation in services is substantially different from manufacturing (Drejer 2004; Gallouj and Weinstein 1997; Mills and Marguiles 1980; Tether 2003b).”
Customer orientation and innovation : a comparative study of manufacturing and service firms (2016, background): “Most previous studies of service innovation have adopted one of three approaches: assimilation, demarcation, and synthesis (Coombs and Miles, 2000; de Vries, 2006; Drejer, 2004; Gallouj, 1998).”
Are Trademark Counts a Valid Indicator of Innovation? Results of an In-Depth Study of New Benelux Trademarks Filed by SMEs (2014, background): “They hold that focusing on technological progress and its dissemination should be at the core of innovation research (Drejer, 2004).”
A review of innovation research in tourism (2010, background): “This pragmatic Schumpeter-inspired definition is not unusual in connection with services, where the art of performing systematic innovation studies is still under development (Drejer, 2004; Flikkema, Jansen, & Van der Sluis, 2007).”
Innovativeness and business performances in tourism SMEs. (2015, background): “Given the noteworthy differences in innovations in services (Drejer, 2004; Martínez-Ros & Orfila-Sintes, 2012) and specifically in tourism (Hjalager, 2010; Križaj, Brodnik, & Bukovec, 2014; Volo, 2006), the literature pinpoints the need for a specific study on innovative behavior (Camisón & Montfort”
Identifying categories of service innovation: A review and synthesis of the literature (2016, background): “The Schumpeterian view of service innovation emphasizes the central role of financial returns (Drejer, 2004) but does not account for customer value. Prior studies use different methods to explain and define service innovation. Whereas some studies used an overall definition to state the meaning of ”
The evolution of service innovation research: a critical review and synthesis (2014, background): “Although service innovation is not a new concept (Miles 1993), innovation research in general tends to focus on technological innovation by manufacturing firms (de Vries, 2006; Drejer, 2004; Toivonen & Tuominen, 2009).”
Exploring product and service innovation similarities and differences (2006, methodology): “In a recent review of service versus manufacturing innovation research 2 Drejer (2004) notes that the development of an approach that takes the blurring boundaries between manufacturing and services into account, and overcomes the traditional manufacturing–service dichotomy, is a natural next step.”
Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives (2012, background): “Although warning signals about peculiarities of innovation in services appeared in the literature (Metcalfe & Miles, 1999) over two decades ago, with, for example, the idea of the “industrialization of services” launched by Levitt (1976), the analysis of the specific features of the knowledge-dissem”
Defining service innovation: A review and synthesis (2016, positive): “This perspective challenges the theoretical foundation for innovation studies (Drejer, 2004) and argues for new service-specific theories and concepts with which to understand and analyze service innovation (Barras, 1986; Hipp & Grupp, 2005; Tether, 2005).”