Emergence of innovations in services

By Marja Toivonen, Tiina Tuominen. 2009

491 citations recorded by the source corpus.

Subfields: Management of Technology and Innovation, Marketing, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/de9e6cc5bfb3d3e20faee8af9c8c02f73a44a583

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management of Technology and Innovation

1. F. Liñán
2. Francisco J. Santos
3. J. Fernández
4. Per Ola Kristensson
5. Matthias Gotsch
6. Lars Witell
7. Christian Kowalkowski
8. Christiane Hipp

In Marketing

1. Hannah Snyder
2. Christian Kowalkowski
3. Lars Witell
4. Anders Gustafsson
5. C. Koskull
6. Per Skålén
7. Anna-Sophie Oertzen
8. Gaby Odekerken-Schröder

In Strategy and Management

1. Christian Kowalkowski
2. C. Koskull
3. Per Skålén
4. Anna-Sophie Oertzen
5. Gaby Odekerken-Schröder
6. Francisco J. Santos
7. Per Ola Kristensson
8. Matthias Gotsch

Citations in the corpus

• The influence of perceptions on potential entrepreneurs (2011, methodology): “2010) and innovation-driven start-ups (Sundbo 2009; Zhang and Duan 2010; Baregheh et al. 2009; Huang et al. 2010; Abreu et al. 2010; Meliá et al. 2010; Rubalcaba et al. 2010; Toivonen and Tuominen 2009).”
• Identifying categories of service innovation: A review and synthesis of the literature (2016, background): “According to Toivonen and Tuominen (2009), a Schumpeterian view of service innovation assumes that innovation: (1) is carried into practice, (2) provides benefits to the developer, and (3) is reproducible.”
• Co-creating services—conceptual clarification, forms and outcomes (2018, background): “Previous research suggests that the co-creation of services can lead to the personal benefits of improved decision support for the service provider (Pinho et al., 2014) and a better provider image (Toivonen and Tuominen, 2009).”
• The evolution of service innovation research: a critical review and synthesis (2014, background): “…in Table 3, we find increasing recent activity pertaining to service innovation, resulting from, among other factors, the increasing interest in services across various industries and closer links of new topics to the service innovation concept (den Hertog et al., 2010; Toivonen & Tuominen, 2009).”
• Defining service innovation: A review and synthesis (2016, unknown): “However, viewing service innovation, as a new service is not without problems, since “new” is a relative concept (Toivonen & Tuominen, 2009).”
• Exploring value propositions and service innovation: a service-dominant logic study (2014, background): “, innovation in product, process, organization, or business model (Perks andRiihela 2004; Toivonen and Tuominen 2009).”
• Measurement of innovation activities in the knowledge-intensive services industry: a trademark approach (2012, background): “…true for the so-called knowledge-intensive services (KIS) and a smaller segment, the knowledge-intensive business services (KIBS), which, in some cases, are even more related to information and knowledge and are highly innovative (Gallouj, 2002; Miles, 2000, 2008; Toivonen & Tuominen, 2009).”