Firm characteristics, total quality management, and financial performance

By Kevin B. Hendricks, Vinod R. Singhal. 2001

624 citations recorded by the source corpus.

Subfields: Management Information Systems, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/e1b831edd7ea2e773ea281b4248debdb84743d48

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In Management Information Systems

In Strategy and Management

Citations in the corpus

Outsourcing effects on firms' operational performance: An empirical study (2006, methodology): “The matching process we chose, SIC code matches and constraints on size mismatches, is similar to that used in the literature ( Hendricks and Singhal, 2001”
The effect of relationship characteristics on relationship quality and performance (2008, result): “This finding is similar to those of Kotabe et al. (2003) who found that technology transfer becomes beneficial if the buyer and supplier have interacted long enough.”
Lean Manufacturing, Non-Financial Performance Measures, and Financial Performance (2009, background): “report smaller financial benefits for JIT adopters with concentrated customer bases, and Hendricks and Singhal (2001)”
The mediator role of learning capability and business innovativeness between total quality management and financial performance (2014, background): “…is growing consensus among researchers regarding the importance of business innovativeness and organisational learning capability (OLC) in the achievement of higher organisational performance in general (Yeung, Lai, and Yee 2007) and financial performance in particular (Hendricks and Singhal 2000).”
Total quality management, market competition and organizational performance (2004, background): “More recently, empirical evidence suggests that there are direct and indirect relationships between the adoption of TQM practices and firms’ performance levels (Hendricks and Singhal, 2001; Kaynak, 2003).”
Total quality management practices, competitive strategies and financial performance: the case of the Palestinian industrial SMEs (2014, positive): “This finding is supported by many studies in the literature (Douglas & Judge, 2001; Hendricks & Singhal, 2001; Tanninen, Puumalainen, & Sandström, 2010).”
The Role of Culture as Driver of Quality Management and Performance: Infrastructure Versus Core Quality Practices (2008, background): “…in the literature investigate the link between quality management and performance (Flynn, Schroeder, & Sakakibara, 1995; Samson & Terziovski, 1999; Hendricks & Singhal, 2001; Kaynak, 2003; York & Miree, 2004; Naveh & Marcus, 2005), two recent studies (Nair, 2006; Sila, 2007) argue that it is…”