Total quality management, market competition and organizational performance
By V. Chong, Michael J. Rundus. 2004
209 citations recorded by the source corpus.
Subfields: Management Information Systems, Strategy and Management
View Paper: https://www.semanticscholar.org/paper/70b62cf96d9d126644b8782846469b4362d26174
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In Management Information Systems
In Strategy and Management
Citations in the corpus
- Exploring the influence of big data on city transport operations: a Markovian approach (2017, background): “Contingency theory suggests that an organization must be aligned with its internal as well as external environment to achieve optimal performance (Chong and Rundus, 2004; Hayes, 1977, p. 19).”
- Reflective Model of Brand Awareness on Repurchase Intention and Customer Satisfaction (2020, background): “Producers are said to be able to provide satisfaction if the performance of services or products can meet consumer desires (Chong & Rundus, 2004).”
- The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey (2014, background): “We adopted the items of the questionnaires of Ahire and Ravichandran [58], BouLlusar et al. [59], Chong and Rundus [60], Claver et al. [61], Conca et al. [62], Cua et al. [63], Das et al. [12], Kaynak [1], Prajogo and Sohal [24], Rahman and Bullock [64], Rungtusanatham et al. [43], Samson and Terzio”