Resources, coping strategies, and emotional exhaustion: A conservation of resources perspective

By Jack K. Ito, Céleste M. Brotheridge. 2003

366 citations recorded by the source corpus.

Subfields: General Health Professions, Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/d6d31ef59d545226cbdbb1a9ba3a940182b6c6a1

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In General Health Professions

In Organizational Behavior and Human Resource Management

In Social Psychology

Citations in the corpus

The influence of organizational respect on emotional exhaustion in the human services (2008, methodology): “This was measured at Time 1 and Time 2 with four items from the emotional exhaustion subscale of the Maslach Burnout Inventory (Ito & Brotheridge, 2003 ; Maslach & Jackson, 1981 ).”
Workplace Stressors, Job Attitude, and Job Behaviors: Is Interpersonal Conflict the Missing Link? (2011, background): “Ito and Brotheridge (2003) also posit that individuals who allocate resources more efficiently are less affected by stressors and can effectively overcome the difficulties of their jobs.”
Effect of job insecurity on frontline employee’s performance: Looking through the lens of psychological strains and leverages (2017, background): “When employees have to control their emotions, affection, feelings and expressions, while the same time must be concealing the real feelings to face with customers and work demands, therefore it may leads to feeling of emotional exhaustion (Ito & Brotheridge, 2003).”
Counterproductive work behavior among frontline government employees: Role of personality, emotional intelligence, affectivity, emotional labor, and emotional exhaustion (2016, background): “According to Ito and Brotheridge (2003), emotional exhaustion can be a major factor in effective coping of stress at the workplace.”
Do job resources moderate the effect of emotional dissonance on burnout (2011, background): “role conflict and role ambiguity) and burnout (Babakus et al., 1996; Ito and Brotheridge, 2003; Stamper and Johlke, 2003; Xanthopoulou, et al., 2007a).”