Enterprise Social Media: Definition, History, and Prospects for the Study of Social Technologies in Organizations

By Paul M. Leonardi, Marleen Huysman, Charles W. Steinfield. J. Comput. Mediat. Commun., 2013

1,110 citations recorded by the source corpus.

Subfields: Communication, Information Systems and Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/d398beced46641972dfceb26c81e3d9d411860a7

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Citations in the corpus

Social Media and Their Affordances for Organizing: A Review and Agenda for Research (2017, neutral): “…out and 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 talk with people who share their same backgrounds and opinions (Leonardi et al., 2013; Pfeffer, Zorbach, & Carley, 2014).”
Understanding the consequences of public social media use for work (2017, background): “Leonardi, Huysman, and Steinfield (2013) describe threemetaphors that help to understand how social media use in organizations might contribute to efficient communication.”
What factors influence knowledge sharing in organizations? A social dilemma perspective of social media communication (2016, background): “Enterprise social media are: „web‐based platforms that allow workers to (1) communicate messages with specific coworkers or broadcast messages to everyone in the organization; (2) explicitly indicate or implicitly reveal particular coworkers as communication partners; (3) post, edit, and sort text a”
The effects of network sharing on knowledge-sharing activities and job performance in enterprise social media environments (2016, background): “Meanwhile, the other research stream, which is less commonly studied, explores how organizations employ social media for internal communications and social interaction within their enterprises (Leonardi et al., 2013).”
Influence of Technological Assets on Organizational Performance through Absorptive Capacity, Organizational Innovation and Internal Labour Flexibility (2018, positive): “For instance, self-motivated employees will look for innovative ways to increase their effectiveness in the firm, such as databases, multimedia systems, simulation software, knowledge portals, workflow, intranets and forums [59], which lead the firm to achieve communication and innovative ways of wo”
Social media for knowledge-sharing: A systematic literature review (2018, background): “Some have defined social media as a wide range of software applications, which allow a large number of users to freely interact and share content with each-other (Leonardi et al., 2013; Oh et al., 2014).”
Preparing Workplaces for Digital Transformation: An Integrative Review and Framework of Multi-Level Factors (2021, background): “…opportunities for social engagement and value diﬀusion, which serve to solidify fellowship among coworkers and enhance employees’ aﬀective attachment to their work team (Leonardi et al., 2013; Huang and Liu, 2017; Mukherji and Arora, 2017; Schlagwein and Hu, 2017; Sias and Duncan, 2018).”
Social Media as Social Lubricant (2015, background): “Following Leonardi, Huysman, and Steinfield (2013), we defined enterprise social networking sites as Web-based platforms that allow workers to (1) communicate messages with specific coworkers or broadcast messages to everyone in the organization, (2) explicitly indicate or implicitly reveal…”