The Dark Side of Trust

By Martin Gargiulo, Gokhan Ertug. 2006

203 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/b5bae60ad2ca9e4203836a946ad07049e5804cc9

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Trust in work teams: An integrative review, multilevel model, and future directions (2018, background): “Such positive bias toward trust has also been noted by a number of scholars in the field (Gargiulo & Ertug, 2006; Kramer, 1999), but also more widely among sociologists and economists (e.g., Granovetter, 1985; Wintrobe & Breton, 1986).”
Organizational trust and performance: Is organizational learning capability a missing link? (2013, background): “Gargiulo and Ertug (2006) also suggest that, although trust-driven behaviors are generally beneficial, extreme levels of these same behaviors can have negative effects on organizational performance.”
Trust and relational embeddedness: Exploring a paradox of trust pattern development in key supplier relationships (2013, background): “Although the positive outcomes from trust buildingwithin the RV are often articulated, research has only begun to explore the negative outcomes, which may result from such interconnectedness (e.g. Gargiulo & Ertug, 2006; Villena, Revilla, & Choi, 2011).”
Trust Between Entrepreneurs and Angel Investors (2014, background): “…darker sides of trust next to these clear and undisputed benefits (e.g., McEvily, Perrone, & Zaheer, 2003), and recent studies have started to pay more systematic attention to these potential dysfunctional trust outcomes (e.g., Gargiulo & Ertug, 2006; Thorgren & Wincent, 2011; Zahra et al., 2006).”
The dark side of trust: When trust becomes a ‘poisoned chalice’ (2014, background): “In the trust literature, much emphasis has been placed on the downside of inappropriate trust for the trust-giver (Gargiulo and Ertug, 2006; McEvily et al., 2003).”
A Multilevel Model of Team Goal Orientation, Information Exchange, and Creativity (2013, background): “Trust also leads to a greater degree of complacency, and to acceptance of less-than-satisfactory outcomes (Gargiulo & Ertug, 2006).”
All you need is trust? A critical review of the trust and entrepreneurship literature (2012, background): “Moreover, trust generally is seen as something benign and helpful (Garguilo and Ertug, 2006); however, recently the potentially negative effects of trust and its dark sides have become more clearly acknowledged within the entrepreneurial context (e.”