Promoting systematic processing in low-motivation settings: effect of incongruent information on processing and judgment.

By Durairaj Maheswaran, S. Chaiken. 1991

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Citations in the corpus

Explanation in Human-AI Systems: A Literature Meta-Review, Synopsis of Key Ideas and Publications, and Bibliography for Explainable AI (2019, background): “Sylvia, (2006); Lombrozo and Rutstein,(2004); Maheswaran and Chaiken (1991); Rozenblit and Keil (2002); and Singh, Molloy, and Parasuraman (1993b).”
Metrics for Explainable AI: Challenges and Prospects (2018, background): “Curiosity is also triggered in circumstances where one experiences a "violated expectation" (Maheswaran & Chaiken, 1991).”
Corporate Social Responsibility and Ethical Leadership: Investigating Their Interactive Effect on Employees’ Socially Responsible Behaviors (2017, background): “On the other hand, according to cue consistency theory (Anderson 1981; Maheswaran and Chaiken 1991; Slovic 1966), employees rely on multiple contextual cues and assess their consistency to make sense of the organizational milieu and adapt their attitudes and behaviors accordingly.”
Perceived Congruence and Incongruence: Toward a Clarification of the Concept, its Formation and Measure (2011, background): “First, this response may involve similarity of emotional valence (Felipe, 1970; Maheswaran and Chaiken, 1991).”
Party over policy: The dominating impact of group influence on political beliefs. (2003, background): “…Robinson, 1996), their tendency to consider the merits of expectationviolating messages more carefully than those of expectationconsistent messages (Maheswaran & Chaiken, 1991), or their trust of communicators who express positions contrary to their assumed biases, beliefs, or self-interests (see…”
How Far Can a Brand Stretch? Understanding the Role of Self-Construal (2008, background): “…to read the information carefully and were informed that their evaluations would play an important role in the institute’s recommendations and analysis because they were among only a few students who had been asked to provide input on this new product concept (e.g., Maheswaran and Chaiken 1991).”
Heuristics made easy: an effort-reduction framework. (2008, background): “For example, it is typically assumed that heuristic processing of arguments relies on cues that are associated with message validity (see, e.g., Maheswaran & Chaiken, 1991; Ratneshwar & Chaiken, 1991).”
The Impact of Electronic Word-of-Mouth on Customer Satisfaction (2019, background): “It has been shown that low motivation individuals who received incongruent messages use as much systematic processing as those with high motivation (Maheswaran & Chaiken, 1991).”
The role of certainty (and uncertainty) in attitudes and persuasion (2016, background): “All else equal, people are more certain of their attitudes when their attitude-relevant information is consistent rather than contradictory [23,34 ,35,36], presumably because consistency helps build people’s confidence in the accuracy of the information.”
An Explanation of the Relationship between Instructor Humor and Student Learning: Instructional Humor Processing Theory (2010, background): “Some research (Baker & Petty, 1994; Hastie & Kumar, 1979; Maheswaran & Chaiken, 1991; O’Sullivan & Durso, 1984; Srull, 1981) indicates that incongruent or discrepant information results in increased processing and recall due to increased motivation.”
Is It a Challenge or a Threat? A Dual-Process Model of Teachers' Cognition and Appraisal Processes During Conceptual Change (2003, methodology): “The sufficiency threshold is that point at which one’s confidence in making a decision is satisfied according to one’s goal of comprehension in a situation ( Maheswaran and Chaiken, 1991 ).”
Normative influences on thoughtful online participation (2011, background): “Working independently, they then rated each unit as relevant or irrelevant to the given article (see [23] ).”