Perceived information and communication technology (ICT) demands on employee outcomes: the moderating effect of organizational ICT support.

By A. Day, S. Paquet, Natasha Scott, Laura A. Hambley. Journal of Occupational Health Psychology, 2012

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The technostress trifecta ‐ techno eustress, techno distress and design: Theoretical directions and an agenda for research (2019, background): “…they feel that IS change quickly (Maier et al., 2015; Tarafdar et al., 2007), important technology related decisions are not communicated to them (Barber & Santuzzi, 2015; Day et al., 2012), and they do not have control over IS use policies around, for instance, IS security (D'Arcy et al., 2014).”
How Does the Use of Information Communication Technology Affect Individuals? A Work Design Perspective (2020, background): “ICTs are designed to be labor-saving (Day et al., 2012).”
The effects of technostress within the context of employee use of ICT (2014, background): “Recent research has indicated that technology malfunctions may increase employee strain (e.g. Day et al., 2012).”
Achieving Effective Remote Working During the COVID‐19 Pandemic: A Work Design Perspective (2020, background): “Poor communication will not only hinder performance, as suggested in our research, but can also impair professional relationships (Camacho et al., 2018) and increase work stress (Day et al., 2012).”