Employee perceptions of HRM and TQM, and the effects on satisfaction and intention to leave

By Paul Boselie, Ton van der Wiele. 2002

94 citations recorded by the source corpus.

Subfields: Management Information Systems, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/a0d2e08e09485db095c1907f2cc6f7c2ab36c58e

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

1. Veeri Arumugam
2. Keng-Boon Ooi

In Organizational Behavior and Human Resource Management

1. N. Takeuchi
2. Ziguang Chen
3. W. Lam
4. Keng-Boon Ooi

Citations in the corpus

• Does TQM influence employees' job satisfaction? An empirical case analysis (2007, background): “The significant relationship between customer focus and employees’ satisfaction indicate that management encouraged efforts and succeeded to translate its satisfaction and commitment into this improvement practice (Morrow, 1997; Boselie and Wiele, 2002; Oakland and Oakland, 1998, 2001).”
• HRM and TQM: association with job involvement (2007, background): “There is a growing interest in theory and in practice with regard to the relationship between HRM and TQM, as well as the relationship between HRM/TQM and organizational performance ( Boselie and van der Wiele, 2002”
• Perceived human resource management practices and intention to leave of employees: the mediating role of organizational citizenship behaviour in a Sino-Japanese joint venture (2009, background): “It has been extensively discussed in the HRM literature that organizations manage and retain employees by instituting a variety of HRM practices (eg, Boselie and Wiele van der 2002 ; Ferratt et al.”