Background music pleasure and store evaluation: intensity effects and psychological mechanisms

By Laurette Dube, Sylvie Morin. 2001

246 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/9f1f86a766f7c175826914deed1d449b580b21c8

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In Organizational Behavior and Human Resource Management

Citations in the corpus

Reviewing congruity effects in the service environment musicscape (2008, background): “identified how liked music produced a more positive emotional evaluation of the service environment, while Dube and Morin (2001)”
Role of Airport Physical Environments in the Satisfaction Generation Process: Mediating the Impact of Traveller Emotion (2016, background): “Pleasure as an element of hedonic quality (Dube & Morin, 2001; Feldman, 1995; Lin & Worthley, 2012) involves such feelings as happiness, pleasure, joy, and delight.”
Motion Picture-Induced Visual, Vocal and Celebrity Effects on Tourism Motivation: Stimulus Organism Response Model (2014, background): “Music has the ability to arouse wonderful feelings and pleasure (Dubé & Morin, 2001).”
Store Atmospherics: A Multisensory Perspective (2014, background): “Sensation transference (cf. Dub´e & Morin, 2001) is also important here.”
Enhancing consumer empowerment (2006, unknown): “The atmospheres of marketing environments such as shops (Dubé and Morin, 2001), malls (e.g. Chebat and Michon, 2003), banks (e.g. Thomke, 2003) and restaurants (e.g. Booms and Bitner, 1982) can be designed to function in a manner that leads to positive emotions, increased consumption and satisfied…”
An integrative framework capturing experiential and utilitarian shopping experience (2007, background): “Beliefs about products, brands, and retailers are inferred from information available from shopping environment cues (Dubé and Morin, 2001; Kim et al., 1996), which reflects the process of inferential belief formation.”
Music and consumption experience: a review (2011, background): “It influences consumer attitudes towards servicescapes, which influences attitudes towards store evaluation directly and indirectly via positive attitude towards sales personnel ( Dube and Morin, 2001”
Restaurant Servicescape, Service Encounter, and Perceived Congruency on Customers' Emotions and Satisfaction (2010, background): “Pleasure refers to the hedonic quality of stimuli (Feldman, 1995; Dube & Morin, 2001) and it is characterized as extending along a single dimension from extreme displeasure to extreme pleasure (Mehrabian & Russell, 1974).”