Services, products, and the institutional structure of production

By Luis Araujo, Martin Spring. 2006

265 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/95dbc0387f48d39b8586b2321a6508b1044a911c

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Citations in the corpus

The digitalization of retailing: an exploratory framework (2016, background): “The distinction between products and services was problematized long ago (e.g., Levitt, 1981; Vargo and Lusch, 2004; Araujo and Spring, 2006), and digitalization further contributes to the blurring of these boundaries.”
Servitization and deservitization: Overview, concepts, and definitions (2017, unknown): “As products and services may both complement and replace each other (Araujo & Spring, 2006) standardized, lower-cost products eventually replaced customization and other services.”
Product biographies in servitization and the circular economy (2017, unknown): “As we have previously argued (Araujo and Spring, 2006), what have been termed products and services are both institutional achievements: to be traded, at least, both have to be qualified and temporarily stabilised as goods – the corollary of this is that instability is the norm, not the exception.”
Service, services and products: rethinking operations strategy (2009, methodology): “Figure 1 shows one possible interpretation of this, where A-C are used as in the definition just cited (Spring and Araujo, 2005; Araujo and Spring, 2006; Maglio et al., 2006).”
Explaining servitization failure and deservitization: A knowledge-based perspective (2017, background): “Therefore, this article focuses on the interaction between the manufacturer and the customer and, more specifically, the interorganizational structure of production (cf. Araujo & Spring, 2006).”
From Products to Services and Back Again : Towards a New Service Procurement Logic (2008, methodology): “At the end of the paper, an alternative logic to service procurement is introduced, gleaned from the empirical findings of this study and the theories put forth by Callon et al. (2002, 2005) and Araujo and Spring (2006).”
Market innovation processes: Balancing stability and change (2015, background): “Contents lists available at ScienceDirect Industrial Marketing Management markets are on-going processes and the location of specific market interfaces is neither given nor arbitrary (Araujo & Spring, 2006).”
A new perspective on market dynamics (2014, background): “Defining markets and market plasticity Inspired by recent contributions to marketing and economic sociology (e.g. Araujo and Spring, 2006; Callon and Muniesa, 2005; Chandler and Vargo, 2011; Kjellberg and Helgesson, 2007; Peñaloza and Venkatesh, 2006), we define markets as ongoing socio-material…”
The evolution of service innovation research: a critical review and synthesis (2014, background): “Innovation in service deployment is generally accompanied by the development of organizational design (Araujo & Spring, 2006).”
Between Subjectivity and Imposition (2020, unknown): “Scrutinizing data annotation with a service perspective further requires taking into consideration institutional structures and organizational routines [3, 50].”