Effect of store design on consumer purchases: an empirical study of on-line bookstores

By Ting-Peng Liang, Hung-Jen Lai. Information Manager (The), 2002

465 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/9101626204e5c8a448a4828c8ad099685c3ba2a9

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Consumer behavior in social commerce: A literature review (2016, background): “IS researchers have applied this theoretical perspective to examine the effect of online store design on consumer purchase [66], roles of recommendation agents in e-commerce [72], and consumers' adoption of electronic channels over traditional channels [11].”
The roles of habit and web site quality in e-commerce (2006, background): “A high-quality website not only affects the customer's purchase decision (Liang & Lai, 2002) but also is one of the main reasons for consumers to determine whether they will purchase online or not (Gehrke & Turban, 1999).”
Integrating AHP and data mining for product recommendation based on customer lifetime value (2005, background): “Providing adequate support to meet customer needs can boost the success of on-line e-stores [18] and web site success depends on enhancing information and service quality to serve customers better [21].”
Shopping mode choice: Physical store shopping versus e-shopping (2009, background): “Nevertheless, online retailers have still been trying to raise online shoppers’ arousal and pleasure by improving their information quality (Menon and Kahn, 2002; Liang and Lai, 2002).”
Customer self-service systems: The effects of perceived Web quality with service contents on enjoyment, anxiety, and e-trust (2007, background): “Web design [57] and Web quality [3,54,47] are also suggested as important antecedents to online consumer behavior.”
The Application of the Technology Acceptance Model under Different Cultural Contexts: The Case of Online Shopping Adoption (2014, background): “Similarly, Liang and Lai (2002) argue that a website that gives customers more control over the shopping process enhances the likelihood of positive attitude formation toward the website.”
From e-commerce to social commerce: A close look at design features (2013, background): “It has a significant impact on customers’ purchase decision (Liang and Lai 2002), satisfaction (Chu et al. 2007) and trust (McKnight et al. 2002).”
What Drives Social Commerce: The Role of Social Support and Relationship Quality (2011, background): “E-commerce is usually conducted on a Web site, and studies have shown the importance of Web site quality in e-commerce (e.g., [1, 14, 21, 29]).”
The interactional effects of atmospherics and perceptual curiosity on emotions and online shopping intention (2010, background): “tributing to user satisfaction Liang and Lai (2002) and Hausman”
ASSESSING REFLECTIVE MODELS IN MARKETING RESEARCH: A COMPARISON BETWEEN PLS AND PLSc ESTIMATES (2018, methodology): “Purchase intention (3 items), on the other hand, were measured using a 7-point Likert scale (Liang & Lai 2002).”
Attracting tourists to travel companies’ websites: the structural relationship between website brand, personal value, shopping experience, perceived risk and purchase intention (2018, background): “Liang and Lai (2002) found that consumers prefer to purchase online when the website provides proper functions, such as a search engine, a product catalogue, and price comparison through an intelligent agent, e-payment, shopping carts, and a tracing system.”