What Drives Social Commerce: The Role of Social Support and Relationship Quality

By Ting-Peng Liang, Yi-Ting Ho, Yu-Wen Li, Efraim Turban. International Journal of Electronic Commerce, 2011

1,249 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/9dadd9b4f0005bb6614cd7fd6cb76b1129e7b5b9

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In Information Systems and Management

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Citations in the corpus

Consumers' decisions in social commerce context: An empirical investigation (2015, methodology): “Informational support is the type of support that offers individuals with advice, guidance, or useful information to help them solve problems, generate new ideas, or make good decisions [8].”
Social Support, Source Credibility, Social Influence, and Impulsive Purchase Behavior in Social Commerce (2019, background): “Research suggests that consumers participate in s-commerce to enhance their shopping performance [47, 54, 55].”
How Social Interaction Affects Purchase Intention in Social Commerce: A Cultural Perspective (2019, background): “[13] On this website, I feel very close to my friends (CL_2).”
Consumer behavior in social commerce: A literature review (2016, background): “We conduct a similar keyword search on information systems (IS) and e-commerce journals, such as MIS Quarterly, Information Systems Research, Journal of Management Information Systems, Decision Support Systems, Information & Management, and International Journal of Electronic Commerce; as well as ma”
A study of the impact of social media on consumers (2014, background): “2007; Liang & Turban 2011) .”
Examining branding co-creation in brand communities on social media: Applying the paradigm of Stimulus-Organism-Response (2018, background): “branding with customers via the platforms of social media is possible through online brand community participation (Liang et al., 2011).”
The role of consumer-consumer interaction and consumer-brand interaction in driving consumer-brand engagement and behavioral intentions (2021, positive): “For example, Liang et al. (2011) recognized CCI ’ s importance as a driver of consumers ’ intention to keep using the social-media platforms to receive information and to share with others, forwarding CCI as a driver of consumers ’ behavioral intention.”
Investigating the drivers for social commerce in social media platforms: Importance of trust, social support and the platform perceived usage (2018, background): “Much research has focused on social support and importance for social commerce (Lu et al., 2016; Zhu et al., 2016; Hajli, 2014a, 2014b; Liang et al., 2011).”