Manager emotional intelligence and project success: The mediating role of job satisfaction and trust
By Azadeh Rezvani, Artemis Chang, Anna Wiewiora, Neal M. Ashkanasy, Peter J. Jordan, Roxanne Zolin. 2016
284 citations recorded by the source corpus.
The number of complex projects is increasing across many sectors and the associated challenges are substantial. Using a field study we aim to understand how project managers' emotional intelligence (EI) contributes to project success. We propose and test a model linking EI to project success and examine the mediating effects of project managers' job satisfaction and trust on this relationship. Based on data collected from 373 project managers in the Australian defence industry, our results indicate that EI has a positive impact on project success, job satisfaction, and trust. Moreover, we found evidence that job satisfaction and trust mediate the relationship between EI and project success. Our findings suggest that top management should be aware of the importance of project managers' job satisfaction and trust, which can both serve to boost project success in complex project situations.
Subfields: Management Science and Operations Research, Organizational Behavior and Human Resource Management, Social Psychology
View Paper: https://www.semanticscholar.org/paper/8dfae468795720d738bef5b30851215d50db9822
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In Organizational Behavior and Human Resource Management
In Social Psychology
Citations in the corpus
- Linking trust and collaboration in project teams to project management success (2018, background): “…and Krisher in Mishra et al., 2015) and trust (Buvik and Rolfsen, 2015; Chiocchio et al., 2011a; Henderson et al., 2016; Jarvenpaa and Leidner, 1998; Kadefors, 2004; Kalkman and de Waard, 2016; Manu et al., 2015; Munns, 1995; Porter and Lilly, 1996; Rezvani et al., 2016; Smyth et al., 2010).”
- The Impact of Emotional Intelligence, Project Managers’ Competencies, and Transformational Leadership on Project Success: An Empirical Perspective (2017, background): “Rezvani et al. (2016) conducted their study on the Australian defense industry and reported the significant relationship between project managers’ emotional intelligence and project success with the mediation role of job satisfaction and trust.”
- The mediation role of leadership styles in integrated project collaboration: An emotional intelligence perspective (2018, background): “Both scholars and practitioners in construction have recently started to realize that operations management is not the panacea, and emotional intelligence is a key set of managerial skills contributing to project success (Love et al., 2011, Rezvani et al., 2016).”