Organizational citizenship behavior

By K. Srivastava, D. Saldanha. 2008

479 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/8b09726490e011a498054b46f708ef758fcd14bf

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Citations in the corpus

On the Importance of Conducting Construct-Level Analysis for Multidimensional Constructs in Theory Development and Testing (2008, background): “Under this conceptualization, different types (dimensions) of citizenship behaviors are merely different manifestations of an employee’s general willingness to exert extra effort for the organization. In other words, OCB is a multidimensional construct that may be specified under the latent model. R”
Neighborhood social connectedness and adolescent civic engagement: An integrative model (2013, background): “In particular, civic engagement is somehow parallel to the concept of organizational citizenship behaviors (OCB; Organ, 1988), which represent all the discretionary behaviors that benefit an organization and their members by improving the social climate of the organization.”
Can Nonverbal Cues be Used to Make Meaningful Personality Attributions in Employment Interviews? (2009, background): “…unfolding in the current business environment such as lowered commitment to the organization, ethical problems and workplace deviant behavior (e.g., Lee and Allen 2002) make it even more necessary than ever before that organizations attract and retain people that are good organizational citizens.”
The five-factor model of personality traits and organizational citizenship behaviors: a meta-analysis. (2011, unknown): “Furthermore, some studies measured OCB-I and OCB-O using a direct measure (K. Lee & Allen, 2002; L. J. Williams & Anderson , 1991), while others measured OCB-I using multiple behaviors (e.g., altruism, courtesy) and OCB-O using multiple behaviors (e.g., conscientiousness, sportsmanship).”
The Impact of Call Center Employees' Customer Orientation Behaviors on Service Quality (2008, background): “Although the association between COBs and service quality has been described in previous research (Bettencourt and Brown 2003; Brief and Motowidlo 1986; Brown et al. 2002; Cran 1994; Frese and Fay 2001; Organ et al. 2006; Schneider et al. 2005), we make an important contribution to research in this ”
Multiple-Group Analysis of Similarity in Latent Profile Solutions (2016, background): “individualistic cultures might lead to greater levels of organizational citizenships behaviors (Organ, 1988; Williams & Anderson, 1991) oriented toward other individuals (colleagues, supervisors) whereas they”
How passive ‘face time’ affects perceptions of employees: Evidence of spontaneous trait inference (2010, background): “Organizational citizenship behavior (OCB) has been defined as ‘individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organization’ (Organ, 1988: 4).”
Job Design and the Employee Innovation Process: The Mediating Role of Learning Strategies (2012, unknown): “2005; George and Zhou 2002) and prosocial behaviors that might include promoting suggestions and taking the time to implement a new and useful idea (Lee and Allen 2002).”
The job crafting questionnaire: A new scale to measure the extent to which employees engage in job crafting (2013, methodology): “Podsakoff et al. (1997) reported alpha coefficients of .95, .96, and .88 for the three components respectively.”
Voice Climate, Supervisor Undermining, and Work Outcomes (2015, background): “The benefits of voice behavior emerge only if they are performed by the work group as a whole (Organ, 1988).”