Supervisory Emotional Support and Burnout: An Explanation of Reverse Buffering Effects

By Jill R. Kickul, Margaret Posig. 2001

110 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/7c685275eea469c141dc95322ec13eb2f9431a8f

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Citations in the corpus

IT Road Warriors: Balancing Work--Family Conflict, Job Autonomy, and Work Overload to Mitigate Turnover Intentions (2007, background): “Of the five items Moore selected, other researchers have reported reliability problems with the item “Working with people all day is really a strain for me” (e.g., Boles et al. 2000; Kickul and Posig 2001), so it was removed.”
Social support from work and family domains as an antecedent or moderator of work–family conflicts? (2009, background): “Diary data is particularly useful for assessing processes in everyday life as it is subject to less retrospective bias (Bolger, Davis, & Rafaeli, 2003); and diary data enables even small changes to be detected.”
Turning their Pain to Gain: Charismatic Leader Influence on Follower Stress Appraisal and Job Performance (2016, background): “…instance, employees who have a non-charismatic leader may find it difficult to appraise job demands such as workload or time pressure as challenges (Kickul & Posig, 2001), and, even if employees appraise job demands in the commensurate way, the differential effects on performance are not…”
The Relationship of Abusive and Supportive Workplace Supervision to Employee Burnout and Upward Influence Tactics (2006, background): “While interpersonal abuse and aggression increase burnout, a high level of social support was found to be a buffer against stressors and strains (Baruch-Feldman, Brondolo, Ben-Dayan, & Schwartz, 2002; O’Driscoll & Beehr, 1994; Kickul & Posig, 2001).”
Employee Burnout: A Meta-Analysis of the Relationship Between Age or Years of Experience (2004, background): “Research has shown that supervisory support can be instrumental in buffering the effects of burnout (Kickul & Posig, 2001; Seltzer & Numerof, 1988).”
Supervisor and coworker support: a source congruence approach to buffering role conflict and physical stressors (2012, background): “Under such circumstances, supervisor support may be perceived as inconsistent and insincere (Kickul and Posig 2001), and it may even provoke self-perceptions of incompetence in the subordinate (Blaine, Crocker and Major 1995).”
Chinese hotel employees in the smiling masks: roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance (2012, methodology): “Supervisory Support A four-item scale developed by Hughes (2001) and validated by Kickul and Posig (2001) was used to ask the respondents the perceived extent of the supportiveness of their immediate supervisors.”
Theories of psychological stress at work (2012, background): “The latter view, known as the buffering hypothesis , intuitively makes a lot of sense, but has not always been con fi rmed empirically (Cranford, 2004 ; Kickul & Posig, 2001 ) .”