Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis

By Arun Rai, Sandra S. Lang, Robert B. Welker. Information systems research, 2002

1,810 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/629eb95e14dcabdc2c63a5fdaae28d7cf216df07

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Citations in the corpus

Defining, Assessing, and Promoting E‐Learning Success: An Information Systems Perspective* (2006, methodology): “In addition, Rai, Lang, and Welker (2002) conducted a conﬁrmatory factor analysis and estimation of ﬁt indices for the model.”
Usability, quality, value and e-learning continuance decisions (2005, methodology): “Rai, Lang, and Welker (2002) proposed an amended Seddon model in which perceived ease of use, perceived usefulness, and information quality are modeled as the antecedents of satisfaction.”
Assessing eGovernment systems success: A validation of the DeLone and McLean model of information systems success (2008, methodology): “Theorists, however, are still grappling with the question of which constructs best measure IS success [35].”
Measuring e-learning systems success in an organizational context: Scale development and validation (2007, methodology): “Since 1992, a number of studies have undertaken empirical investigations of the multidimensional relationships among the measures of IS success [18][23][24][29][32][35][48][49][52].”
Understanding e-learning continuance intention: An extension of the Technology Acceptance Model (2006, background): “Rai et al. (2002) extended the Seddon model in which perceived ease of use, perceived usefulness, and information quality are depicted as the antecedents of satisfaction.”
An empirical investigation of employee portal success (2010, methodology): “Ten years after the publication of their first model, and based on the evaluation of the many contributions to it (e.g., Rai et al., 2002; Seddon, 1997; Seddon and Kiew, 1994), DeLone and McLean proposed an updated IS Success Model (DeLone and McLean, 2003) that coped with the measurement…”
Fundamentals of Information Studies: Understanding Information and Its Environment, Second Edition (2009, methodology): “In fact, researchers have identified service quality as an essential metric of information systems success (e.g., DeLone & McLean, 1992, 2003; Kettinger & Lee, 1994; Li, 1997; Rai et al., 2002; Wilkin & Hewitt, 1999; Zeithaml et al., 1996).”
Defining Open Source Software Project Success (2003, background): “Not surprisingly, much attention has been given to how best to measure it (e.g., DeLone and McLean 1992, 2002, 2003; Rai et al. 2002; Seddon 1997; Seddon et al. 1999).”
Assessing e‐commerce systems success: a respecification and validation of the DeLone and McLean model of IS success (2008, methodology): “Previous researchers usually suggest different dimensions to measure System Quality (c.f., Saarinen, 1996; Li, 1997; Liu & Arnett, 2000; Molla & Licker, 2001; McKinney et al ., 2002; Rai et al ., 2002; DeLone & McLean, 2003; Heo & Han, 2003; McGill et al ., 2003).”
Information System Success: Individual and Organizational Determinants (2006, methodology): “Specifically, the relationships between user satisfaction and system use, and between perceived usefulness and user satisfaction, may depend on other common factors; this possibility has been recognized in prior research (Rai et al. 2002).”
Inhibitors and Enablers as Dual Factor Concepts in Technology Usage (2004, neutral): “(e.g., Rai et al., 2002; Teng and Calhoun, 1996; Wixom and Todd, 2003 ).”
Measuring the Performance of Information Systems: A Functional Scorecard (2005, background): “Other researchers have since tested and expanded their model [7, 46, 79].”
A Customer Loyalty Model for E-Service Context (2003, methodology): “The items to measure customer satisfaction were taken from previous measures of overall level of user satisfaction or Web customer satisfaction (Wang et al., 2001; Doll et al., 1988; Palvia, 1996; Rai et al., 2002).”