Measuring the Performance of Information Systems: A Functional Scorecard

By Jerry Cha-Jan Chang, William R. King. Journal of Management Information Systems, 2005

310 citations recorded by the source corpus.

Subfields: Information Systems and Management, Management Information Systems

View Paper: https://www.semanticscholar.org/paper/9649381305fe3e328efa7218d0610d32e4cb2856

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Monideepa Tarafdar
2. Wing S. Chow
3. Stefan Smolnik
4. Gerold Riempp
5. Yang Chen
6. T. S. Ragu-Nathan
7. Nils Urbach
8. Christian Maier

In Management Information Systems

1. Monideepa Tarafdar
2. Wing S. Chow
3. Stefan Smolnik
4. Gerold Riempp
5. Yang Chen
6. Nils Urbach

Citations in the corpus

• An empirical investigation of employee portal success (2010, methodology): “Other studies use this model – often in combination with other theoretical models – as a basis for deriving new research models that are applicable to the relevant problem domains’ specific requirements (e.g., Chang and King, 2005; Garrity et al., 2005; Nelson et al., 2005).”
• Impact of Technostress on End-User Satisfaction and Performance (2010, background): “In such environments, it is critical that end users be satisfied with the applications and systems they interact with and work on and be able to effectively use them to enhance the quality and efficiency of their work tasks [16, 45, 81].”
• Corporate Sustainable Development: Testing a New Scale Based on the Mainland Chinese Context (2011, methodology): “We analyzed discriminant validity by (1) examining factor correlations (Kling 2001), and (2) performing chi-square difference tests (Chang and King 2005).”