The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation

By T. S. Ragu-Nathan, Monideepa Tarafdar, Bhanu S. Ragu-Nathan, Q. Tu. Information systems research, 2008

1,873 citations recorded by the source corpus.

Subfields: Demography, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/4321f5cd9d20baf8e90aac4aa5dc68d227132753

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Citations in the corpus

Effects of social media overload on academic performance: a stressor–strain–outcome perspective (2020, methodology): “Information overload is likely to occur when students are exposed to information that exceeds their ability to process effectively, which may result in negative emotions and states (Ragu-Nathan et al., 2008).”
Technostress: negative effect on performance and possible mitigations (2015, background): “Noting that organizational mechanisms can alleviate the effects of technostress (Ragu-Nathan et al., 2008), and that IS-mediated tasks are particularly stressful for ‘those reps that lack the [technical] wherewithal (Rich, 2002)’, we examine”
Explaining the link between technostress and technology addiction for social networking sites: A study of distraction as a coping behavior (2019, methodology): “The consequences of technostress for the individual include reduced job satisfaction, innovation, productivity, end user satisfaction, and performance (Ragu-Nathan et al. 2008; Tarafdar et al. 2007; Tarafdar et al. 2010), and increased burnout (Ayyagari et al. 2011; Maier et al. 2019).”
Digital Stress over the Life Span: The Effects of Communication Load and Internet Multitasking on Perceived Stress and Psychological Health Impairments in a German Probability Sample (2017, background): “Prior research has linked both technostress and information overload to a number of negative psychological outcomes in the working context, such as lower job satisfaction, decreased productivity, stress, and burnout (Ragu-Nathan et al., 2008; Reinke & Chamorro-Premuzic, 2014; Tarafdar, Tu, Ragu-Nath”
Information and communication technology overload and social networking service fatigue: A stress perspective (2016, background): “The transaction-based approach explains the phenomenon of stress as a combinative interaction (or transaction) of " a stimulating condition " and " the individual's response to it " (Ragu-Nathan et al., 2008, p. 419).”
Examining impacts of technostress on the professional salesperson's behavioural performance (2014, methodology): “Thus, we propose Hypothesis 2: H2: Role stress is negatively related to technologyenabled performance Technostress Inhibitors represent organizational mechanisms that have the potential to reduce the adverse effects associated with technostress (Ragu-Nathan et al. 2008).”
Technostress creators and job outcomes: theorising the moderating influence of personality traits (2015, background): “…as perceived work overload and information fatigue, resulting in demoralised, demotivated and frustrated employees resulting in negative performance (e.g. Tarafdar et al., 2007; Ragu-Nathan et al., 2008; Tarafdar et al., 2010; Ayyagari et al., 2011; Tarafdar et al., 2011; Tarafdar et al., 2014).”
When more is too much: Operationalizing technology overload and exploring its impact on knowledge worker productivity (2010, background): “While technostress is based on the organizational behavior transactionbased model of stress (Ragu-Nathan et al., 2008), human factors causing technology overload can be explained through specific cognitive theories such as cognitive overload, bounded rationality, and human interruption theory.”
Impact of Technostress on End-User Satisfaction and Performance (2010, background): “recent academic literature has encapsulated these cognitions in the concept of technostress [65], which is stress caused by an inability to cope with the demands of organizational computer usage.”
Understanding Employee Responses to Stressful Information Security Requirements: A Coping Perspective (2014, methodology): “Techno stress research similarly suggests that the overload, complexity, and uncertainty dimensions operate in a collective manner [56].”
Wellbeing Costs of Technology Use during Covid-19 Remote Working: An Investigation Using the Italian Translation of the Technostress Creators Scale (2020, methodology): “Before, we provided psychometric information about the Italian translation of a brief version of the technostress creators scale [12,13], useful to detect techno-stressors in the Italian context in traditional or exceptional situations.”
Giving too much social support: social overload on social networking sites (2015, methodology): “But other recent IS research could identify a signi ﬁ cant relationship between age and the perception of negative consequences in a way that stress decreases when age increases (Ragu-Nathan et al, 2008).”