When more is too much: Operationalizing technology overload and exploring its impact on knowledge worker productivity

By Pamela Karr Wisniewski, Ying Lu. Computers in Human Behavior, 2010

642 citations recorded by the source corpus.

Subfields: Information Systems and Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/37e92974c7820089287ff141715c8c881bff5663

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Ling Zhao
2. Yao-bin Lu
3. Xiongfei Cao
4. Ae Ri Lee
5. Jun Yang
6. Chang Sup Park
7. Yung-Ho Suh
8. Shuwei Zhang

In Social Psychology

1. Yao-bin Lu
2. Ferdinando Toscano
3. Anne Suphan
4. Eliane Bucher
5. Ae Ri Lee
6. Ling Zhao
7. Jun Yang
8. Xiongfei Cao

Citations in the corpus

• Information and communication technology overload and social networking service fatigue: A stress perspective (2016, background): “Specifically , Karr-Wisniewski and Lu (2010) explained that " technology use, once exceeding the optimum level, can actually incur negative outcomes (a curvilinear relationship) " (p. 1062).”
• Technostress from mobile communication and its impact on quality of life and productivity (2016, background): “Karr-Wisniewski and Lu (2010) argued that technology overload (information, communication, system feature) induce productivity losses.”
• Social Isolation and Stress as Predictors of Productivity Perception and Remote Work Satisfaction during the COVID-19 Pandemic: The Role of Concern about the Virus in a Moderated Double Mediation (2020, background): “Literature has also shown that these latter aspects are strictly and negatively related to employees’ self-perception of productivity [31].”
• Effects of social media overload on academic performance: a stressor–strain–outcome perspective (2020, methodology): “Items for measuring information overload, communication overload and social overload were adopted from Karr-Wisniewski and Lu (2010), Cho et al. (2011), and Maier et al. (2015), respectively.”
• Does Too Much News on Social Media Discourage News Seeking? Mediating Role of News Efficacy Between Perceived News Overload and News Avoidance on Social Media (2019, background): “Technology use, once exceeding the optimum level, can result in negative outcomes (Karr-Wisniewski & Lu, 2010).”
• The stress potential of social media in the workplace (2013, background): “…they may meaningfully process; this may generate not only information overload (Edmunds & Morris 2000; Ragu-Nathan et al. 2008; Karr-Wisniewski & Lu 2010; Ayyagari et al. 2011), but also work overload as ‘workplace norms for task completion increasingly value speed and the…”
• Do you get tired of socializing? An empirical explanation of discontinuous usage behaviour in social network services (2016, methodology): “Instead of using communication overload as proposed by Karr-Wisniewski and Lu (2010), we use social overload to suit the context of our study.”