Atmospheric Effects on Shopping Behavior: A Review of the Experimental Evidence

By L. Turley, R. E. Milliman. 2000

2,196 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/42cfcd30ed4a25c873412fb9da25b8b21b1fa9b9

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. Kisang Ryu
2. S. Jang
3. Heesup Han
4. Anna S. Mattila
5. Charles Dennis
6. Sharron J. Lennon
7. I. Lin
8. Ann Marie Fiore

In Organizational Behavior and Human Resource Management

1. Anna S. Mattila
2. Heesup Han
3. S. Jang
4. Kisang Ryu
5. I. Lin
6. Sameer Hosany
7. Sharron J. Lennon
8. Chen-Ya Wang

Citations in the corpus

• Atmospheric cues and their effect on the hedonic retail experience (2010, background): “Moreover, the division of atmospheric cues into two factors has theoretical implications, as these divisions have not been highlighted in previous integrative studies of atmospheric cues (Turley and Milliman, 2000).”
• The Impact of Servicescape Cues on Consumer Prepurchase Authenticity Assessment and Patronage Intentions to Ethnic Restaurants (2015, background): “The ethnic appearance of the service providers is an element of the social servicescape (Baker, Grewal, & Levy, 1992; Baker et al., 1994; Ezeh & Harris, 2007; Turley & Milliman, 2000) and confers on him/her the right to represent the group (Grana, 1989).”
• RETRACTED ARTICLE: Influence of restaurants' physical environments on emotion and behavioral intention (2008, background): “The influence of physical environments on behavior has long been acknowledged by landscapers, architects, interior designers, retailers, and environmental psychologists (Donovan & Rossiter, 1982; Turley & Milliman, 2000).”
• Sport Stadium Atmosphere: Formative and Reflective Indicators for Operationalizing the Construct (2010, background): “However, previous research into the phenomenon of atmosphere has almost exclusively focused on retail stores (Turley & Milliman, 2000).”
• Servicescape cues and customer behavior: a systematic literature review and research agenda (2013, methodology): “In the analysis for example, the human variable (e.g. employee appearance), as introduced by Baker (1987) and Turley and Milliman (2000), is not investigated.”
• The Effect of Servicescape Cleanliness on Customer Reactions (2010, background): “As a result, while cleanliness has been considered among other general interior variables (Turley & Milliman, 2000), it has received much less attention than other ambient factors such as music, odor, and color.”
• Website attributes in urging online impulse purchase: An empirical investigation on consumer perceptions (2013, background): “[28,35,62]), which has recently been introduced to online impulse buying research (i.”