Establishing online trust through a community responsibility system

By Sulin Ba. Decision Support Systems, 2001

414 citations recorded by the source corpus.

Subfields: Information Systems, Management Science and Operations Research

View Paper: https://www.semanticscholar.org/paper/35f59c266f5bec54564f2f09b4ecacd51e5e3b2c

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems

In Management Science and Operations Research

Citations in the corpus

From virtual community members to C2C e-commerce buyers: Trust in virtual communities and its effect on consumers' purchase intention (2010, methodology): “Ba (2001) used game theory to show that a community agent will be more effective than an individual agent in assuring the continuity of trust building processes because a community with an inﬁnite life would overcome the limitation that an individual agent might cheat during the last transaction.”
The influence of attraction on internet banking: an extension to the trust‐relationship commitment model (2006, background): “There is a positive relationship between communication and attraction Finally, the presence of substantial information asymmetries ( Ba, 2001”
Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations (2007, background): “Unlike traditional organizations, membership in VCs is open (Lee and Cole, 2003) and members of VCs are formed by common interests and practices (Ba, 2001; Ridings et al., 2002) without shared norms and routines to serve as linkage between members and VCs.”
Institutions and Economic Growth in Historical Perspective (2014, background): “…markets have attained the status of stylized facts within the economics profession more widely, and are repeatedly cited (Aoki,2001;Bardhan,1996;Ba,2001;Bernstein,2001;Clay,1997;Dasgupta,2000;Dixit, 2004,2009;Faille, 2007;McMillan andWoodruff, 2000;Miguel et al. 2005;Helpman, 2004;O’Driscoll…”
The effects of social media based brand communities on brand community markers, value creation practices, brand trust and brand loyalty (2012, background): “The placeless and comprehensive nature of social media based brand communities facilitate long term, close contacts without the loss of relationships that often accompanies offline environments (Ba, 2001).”
Enhancing consumer engagement in an online brand community via user reputation signals: a multi-method analysis (2018, background): “…community members with a social incentive to participate (Shen, Hu, and Ulmer 2015), display one’s standing in the community (Lampel and Bhalla 2007; Wasko and Faraj 2005), and engender trust and cooperation when face-to-face interactions are absent (Ba 2001; Bolton, Katok, and Ockenfels 2004).”
Psychological antecedents of institution-based consumer trust in e-retailing (2004, neutral): “Ba[5]callstrustbuiltuponinforma-tionfromconsumer-dominatedsources‘‘transference basedtrust,’’andheexplainsthatifabuyerreceives second-handinformationfromatrustedpersonhewill usethistodeﬁnethee-retailerastrustworthy.”
The role of consumer innovativeness and perceived risk in online banking usage (2009, background): “Asymmetry in online banking information and the lack of personal contact prevent the consumer from correctly evaluating the characteristics of the product, decreasing confidence ( Ba, 2001”
Trustworthiness in electronic commerce: the role of privacy, security, and site attributes (2002, background): “As discussed, one factor that is recognized as key for the continued growth of e-commerce is trust (Ba, 2001; Houston, 2001; Jarvenpaa et al., 2000).”
Role of Electronic Trust in Online Retailing: A Re-examination of the Commitment-Trust Theory (2007, background): “Ba (2001) concluded that when customers feel low on conﬁdence about an online retailer, they would be discouraged from purchasing from that website.”
Factors influencing the adoption of web-based shopping: the impact of trust (2004, background): “Finally, researchers suggest that the level of trust consumers are willing to place in Web merchants is considered a key factor for the continued growth of e-commerce (Ba, 2001; Houston, 2001; Jarvenpaa et al., 2000).”
The Impact of Online Recommendations and Consumer Feedback on Sales (2004, methodology): “For example, Schubert and Ginsburg (2000) and Ba (2001) discussed how virtual communities can build trust among members and foster confidence in consumers’ purchasing decisions.”