Psychological antecedents of institution-based consumer trust in e-retailing

By Rita Walczuch, Henriette Lundgren. Information Manager (The), 2004

343 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/723f4b3c5070ab9fa4bdb8e5f47cdedf89464d39

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Consumer trust in e-commerce in the United States, Singapore and China (2007, background): “Other research has proposed a typology of trust types [10], developed a measurement scale for trust [11], emphasized the importance of system trust in business-toconsumer transactions [12], proposed trust model [13–15], integrated trust with the technology acceptance model [16,17], examined antecede”
Manipulating perceived social presence through the web interface and its impact on attitude towards online shopping (2007, background): “Walczuch and Lundgren (2004) also advocate the use of students for e-retailing research as they have the opportunity to use the Internet for communication and commercial transactions, and are a representative and appropriate sample for such studies.”
Do I Trust You Online, and If So, Will I Buy? An Empirical Study of Two Trust-Building Strategies (2006, background): “Although trust has been extensively examined within the context of the traditional economy [12, 16, 18, 26, 27, 46, 56], it was only recently that the concept has caught the attention of scholars investigating the digital economy [13, 19, 28, 36, 40, 45, 54, 57, 64, 68, 69].”
Consumer acceptance of internet banking: the influence of internet trust (2008, background): “However, trust is even more important in an online situation (Gefen et al., 2003; Gefen and Straub, 2004; Harridge-March, 2006; Pavlou and Fygenson, 2006; Riegelsberger et al., 2005; Walczuch and Lundgren, 2004).”
How shall I trust the faceless and the intangible? A literature review on the antecedents of online trust (2010, background): “Pieces of second-hand information, such as feedbacks from friends and word-of-mouth comments from other customers, can also impact users’ online trust (Walczuch & Lundgren, 2004).”
E-LOYALTY IS NOT ALL ABOUT TRUST, PRICE ALSO MATTERS: EXTENDING EXPECTATION-CONFIRMATION THEORY IN BOOKSELLING WEBSITES (2013, background): “Walczuch and Lundgren [2004] advocate the use of students for e-retailing research because they have the greatest opportunity to use the Internet for”
In Advertising We Trust: Religiosity's Influence on Marketplace and Relational Trust (2015, background): “Prior research has shown a strong positive correlation between marketplace and relational trust (Walczuch and Lundgren 2004) yet also confirmed that these are two distinct constructs (Obermiller and Spangenberg 2000).”
The role of social presence in establishing loyalty in e-Service environments (2007, background): “Walczuch and Lundgren (2004) advocate the use of students for e-retailing research as they have the opportunity to use the Internet for communication and commercial transactions, and are a representative and appropriate sample for such studies.”
The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator (2008, background): “For example, several researchers argue that when dealing with unknown vendors, consumers are more concerned about privacy and are less likely to trust them (e.g. Gefen, 2000; Walczuch and Lundgren, 2004).”
Colour appeal in website design within and across cultures: A multi-method evaluation (2010, background): “However it is important to note that a student sample is representative and appropriate for e-retailing research as students are frequent users of the Internet for communication and commercial transactions (Tian and Emery, 2002; Walczuch and Lundgren, 2004).”
Perceived interactivity leading to e-loyalty: Development of a model for cognitive-affective user responses (2009, background): “Walczuch and Lundgren (2004) advocate the use of students for e-retailing research as they have the opportunity to use the Internet for communication and commercial transactions, and are a representative and appropriate sample for such studies.”
An Integrated Model for Customer Online Repurchase Intention (2011, positive): “Walczuch and Lundgren [45] argued that students are appropriate and representative sample subjects in e-retailing research because (1) they have free access to the Internet and have the opportunity to use this medium for communication and commercial transactions; and (2) they have rich experience an”