A Research Agenda for Trust in Online Environments

By David Gefen, Izak Benbasat, Paul A. Pavlou. Journal of Management Information Systems, 2008

519 citations recorded by the source corpus.

Subfields: Communication, Information Systems and Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/22f1d2892990e81e95bcbcd7d5d7551f781396fe

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Citations in the corpus

The Passions and the Interests: Unpacking the 'Sharing Economy' (2016, background): “Whereas the topic of online ratings and trust is discussed in a growing body of literature (Abdul-Rahman & Hailes, 2000; Ba, 2001; Burnham, 2011; Corritore et al., 2003; Gefen et al., 2008; Hogg & Adamic, 2004; Jøsang et al., 2007; Kwan & Ramachandran, 2009; Pavlou & Gefen, 2004; Swamynathan et al.,”
Trust and Electronic Government Success: An Empirical Study (2008, background): “Past literature has identified trust to be one of the crucial enablers of e-commerce transactions [26, 52, 54] and e-loyalty [17].”
The Biology of Trust: Integrating Evidence From Genetics, Endocrinology, and Functional Brain Imaging (2012, background): “…as well as management and information systems researchers, among scholars in other academic fields, have investigated trust, both theoretically and empirically (Gefen et al., 2008; Rousseau, Sitkin, Burt, & Camerer, 1998; Seppänen, Blomqvist, & Sundqvist, 2007; Swan, Bowers, & Richardson, 1999).”
Web strategies to promote internet shopping: is cultural-customization needed? (2009, background): “Trust can be delineated into trusting beliefs and trusting intentions (Gefen et al. 2008; McKnight et al. 1998).”
Consumers rule: How consumer reviews influence perceived trustworthiness of online stores (2012, background): “The trust building function of text is understudied in the context of online store reviews (Gefen et al. 2008), but we argue that online store reviews should have even more impact than eBay feedback comments because they are not limited to 80 characters.”
Individual Swift Trust and Knowledge-Based Trust in Face-to-Face and Virtual Team Members (2009, methodology): “For example, the use of vignettes may be a useful tool in addressing the recent calls for considering the “distinction between trust and trustworthiness and the distinct dimensions of trustworthiness” and to study the “distinction between trusting beliefs . . . and trusting intentions” [49, p. 277].”
The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction (2012, background): “This uncertainty has been considered a major barrier to online transactions (Ba et al. 2003) and an inextricable factor in understanding trust (Gefen et al. 2008).”
A Systematic Literature Review of User Trust in AI-Enabled Systems: An HCI Perspective (2022, unknown): “(Gefen et al., 2008; Mayer et al., 2006; Meeßen et al., 2020; Wang & Emurian, 2005) (Weitz et al., 2021).”
Impact of Trust and Privacy Concerns on Technology Acceptance in Healthcare: An Indian Perspective (2020, unknown): “[ 41] called for re-examination of dimensionality of trust in context of online environments.”
Evaluating credit risk and loan performance in online Peer-to-Peer (P2P) lending (2015, background): “There are many studies investigating online trust in electronic markets such as online auction in information system literature (Gefen et al., 2008).”
Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services (2010, background): “[26] for further studies on trust in new IT phenomena, we conjointly examine three dimensions of trust based on the trust topology suggested by McKnight et al.”
Product Fit Uncertainty in Online Markets: Nature, Effects, and Antecedents (2014, unknown): “Accord-ingly, consumers’ concerns about seller uncertainty in online markets have been largely overcome (e.g., Benbasat et al. 2008, Gefen et al. 2008, Dimoka et al. 2012).”