The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction

By Jifeng Luo, Sulin Ba, Han Zhang. MIS Q., 2012

333 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/9dadf41e5e62151e15c48b7e52be9b2d17e84c23

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Anil Bilgihan
2. Maryam Ghasemaghaei
3. Milos Bujisic
4. Goran Calic
5. Cheng-Min Chao

In Organizational Behavior and Human Resource Management

1. Anil Bilgihan
2. Maryam Ghasemaghaei
3. Milos Bujisic
4. Goran Calic
5. Cheng-Min Chao

In Sociology and Political Science

1. Anil Bilgihan
2. Maryam Ghasemaghaei
3. Milos Bujisic
4. Goran Calic
5. Cheng-Min Chao

Citations in the corpus

• The effect of website features in online relationship marketing: A case of online hotel booking (2015, background): “This calls for more research to better understand the factors that affect customers’ evaluations in their online shopping behaviors (Luo et al. 2012).”
• Assessing the impact of big data on firm innovation performance: Big data is not always better data (2020, methodology): “To examine common method bias, this study conducted Harman's single-factor test (Podsakoff, 2003), which has been recommended by previous studies (e.g., Luo, Ba, & Zhang, 2012; Sun, 2012).”