An empirical test of the DeLone-McLean model of information system success

By Juhani Iivari. DATB, 2005

828 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/1ea00762610f81db3907df70e62887757be5ee58

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Hossein Mohammadi
2. Yogesh Kumar Dwivedi
3. Toni M. Somers
4. Narasimhaiah Gorla
5. Betty Wong
6. Ephraim R. McLean
7. William H. DeLone
8. Shirish C. Srivastava

In Organizational Behavior and Human Resource Management

1. Hossein Mohammadi
2. Yogesh Kumar Dwivedi
3. Shirish C. Srivastava
4. Ephraim R. McLean
5. Narasimhaiah Gorla
6. Toni M. Somers
7. Betty Wong
8. William H. DeLone

In Sociology and Political Science

1. Ra'ed Masa'deh
2. Dimah Al-Fraihat
3. Mayasandra-Nagaraja Ravishankar
4. Michael D. Myers
5. Jane E. Sinclair
6. Norman Au
7. Mike S. Joy
8. Deborah Bunker

Citations in the corpus

• The Updated DeLone and McLean Model of Information Systems Success (2012, neutral): “Consistency Iivari (2005)”
• Evaluating E-learning systems success: An empirical study (2020, methodology): “Several researchers applied the DeLone and McLean model in the information systems context and found a positive association between system quality and use (Halawi, McCarthy, & Aronson, 2008; Hsieh & Wang, 2007; Iivari, 2005).”
• Measuring information systems success: models, dimensions, measures, and interrelationships (2008, background): “…result Overall result Conclusion System quality-use Halawi et al. (2007) + 9 of 21 found a positive association Mixed support Hsieh & Wang (2007) + Iivari ( 2005) + Rai et al. (2002) + Hong et al. (2001/2002) + Venkatesh & Davis (2000) + Venkatesh & Morris (2000) + Igbaria et al. (1997) + Suh et…”
• Extending the Understanding of End User Information Systems Satisfaction Formation: An Equitable Needs Fulfillment Model Approach (2008, background): “A number of previous studies have found a relationship between perceived performance and satisfaction (Suh et al. 1994; Tse and Wilton 1988), as in the case for IS (Iivari 2005; Tan and Lo 1990).”
• Organizational impact of system quality, information quality, and service quality (2010, methodology): “…(five items) Our information outputs (including on-screen and printed outputs) are accurate Doll et al. (1994) Complete Nelson et al. (2005) and Huh et al. (1990) Concise Kahn et al. (2002) Useful in our daily jobs Kahn et al. (2002) Relevant for decision making Doll et al. (1994) Information…”
• Investigating users' perspectives on e-learning: An integration of TAM and IS success model (2015, result): “The unsupported finding may be explained by mandatory nature of the e-learning system for users which is concurrent with what Saba (2013) and Livari (2005) concluded in their studies testing IS success model in a mandatory city government information system context.”
• Research on information systems failures and successes: Status update and future directions (2014, methodology): “The original and revised models are among the most cited frameworks in IS research (Lowry et al. 2007) and have been validated by numerous studies as good predictors of IS success (e.g. Iivari 2005; Kulkarni et al. 2007; McKinney et al. 2002; Petter et al. 2013; Rai et al. 2002; Seddon 1997).”