Measuring information systems success: models, dimensions, measures, and interrelationships

By Stacie C. Petter, William H. DeLone, Ephraim R. McLean. European Journal of Information Systems, 2008

2,133 citations recorded by the source corpus.

Subfields: Information Systems and Management, Management Information Systems

View Paper: https://www.semanticscholar.org/paper/fce8cda50e2f0cd752bc5d2e4169111f7c70714c

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Citations in the corpus

Investigating users' perspectives on e-learning: An integration of TAM and IS success model (2015, methodology): “…of collaborative learning Kim et al. (2012), Hassanzadeh et al. (2012) Service quality The quality of the support that users receive from IS system Petter et al. (2008) Technical system quality The desirable characteristics and features of IS system Petter et al. (2008) Information quality The…”
Linking dimensions of social media use to job performance: The role of social capital (2015, background): “Researchers are interested in IT usage because it is often seen as a strong indicator of IS success (DeLone, 2003; DeLone and McLean, 1992; Petter et al., 2008), and it plays an important role in models of IS acceptance, implementation, and decision making outcomes (Barki et al., 2007; Burton-Jones…”
Reconstructing the giant: On the importance of rigour in documenting the literature search process (2009, neutral): “+ > 3 +/– 1992-2007 – 90 + Petter et al. (2008) – +/– – 3 +”
Understanding user experiences of online travel review websites for hotel booking behaviours: an investigation of a dual motivation theory (2018, methodology): “Two measurements of user satisfaction were also adapted from Petter, DeLone, and McLean (2008) and from Wixom and Todd (2005).”
Organizational impact of system quality, information quality, and service quality (2010, methodology): “The measures of organizational benefits used in previous studies mostly emphasized only profitability or cost-related measures (Petter et al., 2008), which comprise only a partial measure of IT impacts on organizations.”
Research on information systems failures and successes: Status update and future directions (2014, methodology): “Since the original publication of their model in 1992, researchers have investigated, modified, or extended the concept of IS success (Dwivedi et al. 2013a; Larsen 2003; Petter et al. 2008; 2013; Rana et al. 2013a; Seddon 1997; 1999; Urbach et al. 2009).”
Evaluating E-learning systems success: An empirical study (2020, background): “Though acceptance and use are necessary to measure success, they are not the same as success (Petter et al., 2008).”
An empirical investigation of employee portal success (2010, background): “Today, such portals enable the front-end integration of information, communication, applications, and business processes.”
The Updated DeLone and McLean Model of Information Systems Success (2012, background): “Through all this work, the model’s principal constituents and their relations have been investigated in a broad spectrum of settings (Petter et al. 2008; Urbach et al. 2009b).”