D. Petzer

Organizational Behavior and Human Resource Management · 2018

A researcher in the Science corpus: 1 paper; trusts 8 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 21 citations into it
• Sociology and Political Science — 14 citations into it
• Marketing — 10 citations into it
• Information Systems and Management — 5 citations into it

Whom D. Petzer trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Norizan M. Kassim
2. Peter C. Verhoef
3. Shiri D. Vivek
4. Nor Asiah Abdullah

Papers from D. Petzer's perspective

Ordered by how strongly the researchers D. Petzer trusts endorse each paper. Same corpus, a different order for every researcher.

1. The effect of relational constructs on customer referrals and number of services purchased from a multiservice provider: Does age of relationship matter?
2. Customer Engagement: Exploring Customer Relationships Beyond Purchase
3. The effect of perceived service quality dimensions on customer satisfaction, trust, and loyalty in e‐commerce settings
4. Customer repurchase intention: A general structural equation model
5. Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value
6. E-LOYALTY: YOUR SECRET WEAPON ON THE WEB
7. A new scale for the measurement of interpersonal trust.
8. Service-dominant logic: continuing the evolution
9. Employee Engagement: Boosting Productivity in Turbulent Times
10. Job Resources Boost Work Engagement, Particularly When Job Demands Are High

Their papers

• The interrelationships between relationship marketing constructs and customer engagement dimensions (2018) — 131 citations