Jaume Garau

Organizational Behavior and Human Resource Management · 2010

A researcher in the Science corpus: 1 paper; trusts 2 researchers and is trusted by 6 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 17 citations into it; #3,635 of 8,741 by trust here, #5,259 by citations
• Sociology and Political Science — 13 citations into it; #8,789 of 22,756 by trust here, #11,144 by citations

Whom Jaume Garau trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Kurt Matzler
2. J. Crompton

Who trusts Jaume Garau overall

1. D. Jarvis
2. Constanza Bianchi

Papers from Jaume Garau's perspective

Ordered by how strongly the researchers Jaume Garau trusts endorse each paper. Same corpus, a different order for every researcher.

1. The factor structure of customer satisfaction
2. How to Delight Your Customers
3. Multivariate Data Analysis (Technometrics)
4. Quality, satisfaction and behavioral intentions
5. Service quality, profitability, and the economic worth of customers: What we know and what we need to learn
6. Strengthening the Satisfaction-Profit Chain
7. The Roles of Quality, Value, and Satisfaction in Predicting Cruise Passengers’ Behavioral Intentions
8. A causal model for employee satisfaction
9. Structural equation modeling with EQS : basic concepts, applications, and programming
10. Satisfaction: A Behavioral Perspective on the Consumer

Their papers

• Tourist satisfaction and dissatisfaction. (2010) — 546 citations