Tourist satisfaction and dissatisfaction.

By Joaquín Alegre, Jaume Garau. 2010

546 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science, Transportation

View Paper: https://www.semanticscholar.org/paper/6fdcf692fb3d9849f4495851e7239725d2eb3162

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

In Transportation

Citations in the corpus

Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation (2017, background): “…Nadiri and Hussain (2005), Prayukvong et al. (2007), Ramanathan (2012), Ramanathan and Ramanathan (2011), Ryan and Huimin (2007), Sanchez-Gutierrez et al. (2011), Sim et al. (2006), Skogland and Siguaw (2004), Wang et al. (2008), Alegre and Garau (2010), Yilmaz (2009), and Weng et al. (2012).”
Experience value: antecedents and consequences (2014, background): “…value Within the marketing and tourism literature numerous studies have confirmed the relationship between service quality and satisfaction (Alegre & Garau, 2009; Anderson, Fornell, & Lehmann, 1994; Chen & Chen, 2010; Cronin et al., 2000; Fornell, Johnson, Anderson, Cha, & Bryang, 1996;…”
Research priorities in park tourism (2014, background): “Research priority 6 – visitor satisfaction Understanding a tourist’s satisfaction is important for the long-term success of any tourism attraction (Alegre & Garau, 2010; Neal & Gursoy, 2008).”
Determinants of Daily Happiness on Vacation (2011, background): “This frequently and elaborately studied area (González, Comesaña, and Brea 2007; Alegre and Garau 2010; Heo, Jogaratnam, and Buchanan 2004; Kim, Ma, and Kim 2006; Nash, Thyne, and Davies 2006; Neal and Gursoy 2008; Oh and Parks 1997; Weiermair and Fuchs 1999; Wu 2007; Bigné, Andreu, and Gnoth 2005)…”
The impact of economic, social and environmental factors on trip satisfaction and the likelihood of visitors returning (2016, methodology): “…increasing tourist dissatisfaction found by (Alegre & Garau, 2010) Peace, quiet and not overcrowded found important by (Alegre & Cladera, 2006; Alegre & Garau, 2010; Brau & Cao, 2008; Cerina, 2007; Hernández & León, 2007; McElroy & Parry, 2010; Ziegler et al., 2012) (Kountouris &…”
Analysis of satisfiers and dissatisfiers in online hotel reviews on social media (2016, background): “Though it has been argued that the absence of satisfiers does not necessarily lead to and reinforce customer dissatisfaction (Alegre and Garau, 2010), very few studies have examined the determinants of hotel customer dissatisfaction and they only measured the discrepancy between service…”
Solo holiday travellers: Motivators and drivers of satisfaction and dissatisfaction (2016, background): “mountains, beaches, lakes or national parks, consistent with previous research on destination satisfaction (Alegre and Garau, 2010).”
Destination Aesthetics and Aesthetic Distance in Tourism Experience (2015, background): “As a component of tourism experience, aesthetics is viewed as an integral element of vacation satisfaction (see for example Alegre & Garau, 2010; O’Leary & Deegan, 2003; Pizam et al., 1978).”
The Tourism Development–Quality of Life Nexus in a Small Island Destination (2016, background): “However, if governments fail to manage this development properly, it can cause commercial and noncommercial overdevelopment and traffic jams, all of which tourists consider as negative attributes (Alegre and Garau 2009).”
Holiday recovery experiences, tourism satisfaction and life satisfaction – Is there a relationship? (2016, unknown): “…Moliner-Tena, & S anchez-García, 2006; McDowall, 2010; Sun, Chi, & Xu, 2013; Yoon & Uysal, 2005), intention to revisit or repurchase (e.g., Alegre & Garau, 2010; Petrick, 2004; Prayag, 2009; Rittichainuwat, Qu, & Mongknonvanit, 2002), and positive word-of-mouth (e.g., Hui, Wan, & Ho,…”
Satisfaction and revisit intentions at fast food restaurants (2020, background): “Dissatisfied consumers are uncertain to return to the place [38].”