Sandra Rothenberger

Organizational Behavior and Human Resource Management · 2006

A researcher in the Science corpus: 1 paper; trusts 6 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 9 citations into it

Whom Sandra Rothenberger trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Kurt Matzler
2. E. Anderson

Papers from Sandra Rothenberger's perspective

Ordered by how strongly the researchers Sandra Rothenberger trusts endorse each paper. Same corpus, a different order for every researcher.

1. Strengthening the Satisfaction-Profit Chain
2. Service quality, profitability, and the economic worth of customers: What we know and what we need to learn
3. Prospect theory: An analysis of decision under risk Econometrica 47
4. How to Delight Your Customers
5. The factor structure of customer satisfaction
6. Book Review : Structural Equations with Latent Variables Kenneth A. Bollen New York: Wiley, 1989, 514 pp., approx. $44.95
7. Quality, satisfaction and behavioral intentions
8. Price fairness and its asymmetric effects on overall price, quality, and value judgments: the case of an upscale hotel
9. Multivariate Data Analysis (Technometrics)
10. The perceived importance of price as one hotel selection dimension

Their papers

• Measuring the Relative Importance of Service Dimensions in the Formation of Price Satisfaction and Service Satisfaction: A Case Study in the Hotel Industry (2006) — 117 citations