R. Krishnamurthy
2010
A researcher in the Science corpus: 1 paper; trusts 0 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Who trusts R. Krishnamurthy overall
Papers from R. Krishnamurthy's perspective
Ordered by how strongly the researchers R. Krishnamurthy trusts endorse each paper. Same corpus, a different order for every researcher.
- A reliable and valid measurement scale for the perceived service quality of banks
- E-satisfaction: an initial examination
- Internet Recommendation Systems
- Customer loyalty in e-commerce: an exploration of its antecedents and consequences
- Customerization: The next revolution in mass customization
- Longitudinal data analysis using generalized linear models
- Advertising as information
- Attribution theory in social psychology
- Controlling the Information Flow: Effects on Consumers' Decision Making and Preferences
- A Customer Lifetime Value Framework for Customer Selection and Resource Allocation Strategy
Their papers
- Influence of Service Quality on Customer Satisfaction Application of Servqual Model (2010) — 193 citations