Pao-Tiao Chuang
Organizational Behavior and Human Resource Management · 2007
A researcher in the Science corpus: 1 paper; trusts 7 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 5 citations into it
Whom Pao-Tiao Chuang trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Susan Meyer Goldstein
- Kai Xu
- N. Wong
- R. Johnston
- Loon Ching Tang
- Larry J. Menor
- Min Xie
- James G. Maxham
Papers from Pao-Tiao Chuang's perspective
Ordered by how strongly the researchers Pao-Tiao Chuang trusts endorse each paper. Same corpus, a different order for every researcher.
- The service concept: the missing link in service design research?
- Fuzzy assessment of FMEA for engine systems (Reliability Engineering & System Safety)
- New service development: areas for exploitation and exploration
- A service quality measurement derived from the theory of needs
- The role of culture in the perception of service recovery
- Modified failure mode and effects analysis using approximate reasoning (Reliability Engineering & System Safety)
- The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value (Цепочка создания прибыли в сфере услуг: как ведущие компании связывают прибыль и рост с…
- Simultaneous optimization of mechanical properties of steel by maximizing exponential desirability functions
- Principles of Optimal Design by Panos Y. Papalambros
- Six sigma: A goal-theoretic perspective
Their papers
- Combining Service Blueprint and FMEA for Service Design (2007) — 112 citations